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Naptural Diva
Via
Google My Business
- Tallahassee
3 years ago
I was referred to eye associates to Dr. Fang Ko after diagnosis I didn't expect. I chose laser eye surgery to address issues with my diagnosis and she has seen me since that surgery consistently since 2016. I love Dr. Ko and would recommend her to anyone. What I don't recommend is the mistreatment by staff I've received. On several occasions I've been treated rudely by not only the staff about my appointments but Vicky O'Sullivan herself has been pretty unprofessional! At one point she refused to speak with me about my concerns! They don't care about you ABC's care about their bottom line. I pray I never need to go there again! I'd see Dr. Ko anywhere but not there!
Healthgrades User
Via
Healthgrades
- Joshua Trafton, OD
3 years ago
Unfortunately Dr. Trafton misdiagnosed the cause of my post-cataract surgery vision loss, causing me alot of anxiety. Further, he did not write his assessment in his note. This led to a somewhat tense appt with the surgeon 2 days later. Will not see him again.
James Parry
Via
Google My Business
- Tallahassee
4 years ago
Rude and unprofessional. Now I understand why there are so many negative reviews for this place! How many weeks should it take to get a call back (after several requests of leaving a call back number) for an appointment? The administrative staff needs refresher training in customer service. I'll go somewhere else and more likely be treated with some respect.
Rene Rothenbuhler
Via
Google My Business
- Tallahassee
4 years ago
From "you don't have an appointment with us today, but they'll see you" (I found the card THEY wrote it on in my purse by the end of my visit) to doing the EXACT exam they did last month when I was told today's appointment was to discuss possible surgery, today was just all wrong. And they charged me another co-pay. Now that it's all over and I see what just happened, I'll be finishing our business with the lens fitting and not returning. I read these other reviews and just heard yet another horror story from a co-worker! Eye Associates has problems! Also, from your responses to other reviews "you take great pride in...." uh. No.You.Don't. Fix it.
Lane Fierst
Via
Google My Business
- Tallahassee
4 years ago
If you are looking for eye glasses, and already have your eye glass prescription, then you will have no problems.For EVERYONE ELSE, expect the longest day of your life. As a new patient to get my contact lens prescription updated, I was required to have an eye exam AND get my eye dilated AND have a contact-lens exam. (This required seeing 2 different doctors AND 3 different techs.) 2.5 HOURS LATER, they still did not have contact-lens in stock. So, guess what! I get to go back and endure more time I am never going to get back. I have seen better efficiency at the DMV. So, be warned!!!!UPDATE.....4+months latter....I am still having issues with this location. Take it from me....go somewhere else.
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