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Chris Way
Via
Google Maps
- West Seattle Office
3 years ago
The doctors and the staff are great. The only issue, and it has happened on my last two visits, is that they over book and you end up waiting for over an hour for the dr.
Taryn Smith
Via
Google Maps
- West Seattle Office
3 years ago
Just some constructive criticism for Clearview; honestly the front desk staff is always very kind! ... however when it comes to trying to communicate with someone it is probably the most frustratingly inefficient system Ive ever come across with a clinic. I probably speak to the voicemail more than I ever get to speak to a representative. If you call in the middle of the day, their phone lines are off for a lunch break. (Which often has struck me as a little odd that they dont simply switch shifts so that someone is always at the phones? But ok no biggie its none of my business) which would be no big deal, if it werent for the fact that calls are often not promptly returned. I waited four days for a call back until finally I just called again and they apologized and said the voicemail was really full. I get it, but its probably really full because all of your clients are always sent to voicemail. Im not trying to be difficult, but as I said- this system just seems so inefficient. The rest of my family long ago stopped using ClearView but I have held out because the staff in person is super nice. But being nice isnt enough when Im unable to actually have human interaction over the phone 80 percent of the time that I call.
Jennifer Johnson.
Via
Google Maps
- Marcus A. Meyer, M.D., FACS
4 years ago
The staff was extremely helpful and cheerful. Dr. Marcus was a little abrupt but as I was the last appointment on Friday it may have been that he was just tired.
Ahlam Dubad
Via
Google Maps
- West Seattle Office
4 years ago
The doctors are great! But very rude receptionist.
Carol P?
Via
Google Maps
- West Seattle Office
7 years ago
Pay attention to the reviews about this place being an assembly line! I was escorted to four different locations and waited a total of one hour and 40 minutes. Actual examination process totaled probably the 40 minutes did not incur any rude behavior but you have to have plenty of time to choose this Clinic!
