Friendly staff, Dr. Cunningham is awesome!
My husband was about to loose his cornea due to intropion and from the surgery from Dr Taylor and the cornea care of Dr McMillin, his eye is healing. Not sure about the long term outcome, but hopeful that there will be small amount of scaring. At least he is not in horrid pain as before and I feel like he is in good hands and that they will do all that is possible to take care of him.
I was referred to the office with a severe eye infection and was seen the following day. Staff and nurses were so nice and the wait time wasn't extremely long. Dr Haun was great and unfortunately only seen him once. I believe it was Dr. Campbell on the 2nd visit and he was not so gentle and understanding of the pain I was in. Then I have since been working with Dr. McMillan on clearing up this nasty infection and by far he's the best one I've seen. He really cares about his patients and how they are feeling, especially in such a sensitive situation as my eye and future issues.
We were initially displeased with this office, after having paid out of pocket for a prescription (refraction) based on an eye exam the Knoxville office did and it being incorrect. However, after initially being informed that I would not be refunded nor would my payment be transferred to an outstanding balance I had with CCTH for a procedure, I received a call back and was informed the amount I had paid for the prescription would in fact be transferred to the outstanding balance for my office visit. I would consider returning to this office.
Dr. Jeffery Silbernagle is an excellent optometrist. He is very competent, provides through eye exams, and explains results with care and compassion. He and his staff provide top quality eye care. He is the EyeDoc next to Costco and like Costco, he provides quality at a reasonable cost.