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Markus H.
Via
Yelp
8 years ago
I have to say that I'm disappointed with the results of my wife's Lasik surgery, especially when you consider the cost.<br><br>She had her Lasik surgery done 3 1/2 years ago and started experiencing problems with her vision around a year ago (had a baby, so just didn't have the opportunity to get another exam done). We recently visited our optometrist and it turns out she now needs glasses again.<br><br>I myself had Lasik done 10 years ago (not from Mann Eye) and my vision has remained perfect, and I paid about half the cost of what Mann Eye charges. I called Mann Eye to see what they could do and we'd be looking at paying another $1,500 per eye for a refinement.<br><br>I expected we'd have to pay a fee for a "refinement" but that's completely crazy for what amounts to a few hours worth of work.<br><br>UPDATE: I upgraded this to 2 stars because a representative from Mann Eye reached out to me (almost immediately) to address some of my concerns. I definitely appreciate the fast response and they are willing to work with me on the costs as well as doing a free eye exam to re-diagnose my wife. I will update again when there's progress.<br><br>UPDATE: True to their word, Mann Eye took good care of us and offered us a great discount for a corrective procedure. They explained thoroughly why my wife's eyesite had degraded and I feel that we are partially to blame because we didn't act sooner when the problems first surfaced. Whatever the case, I'm pleased with the follow-up and that they were able to work something out with us.
Mark S.
Via
Yelp
8 years ago
I had a torn-detached retina about a decade ago, so I'm always just a bit concerned about the health of that eye, and their exam and information are always thorough, and reassuring. I appreciate the care they provide.
Mendy Y.
Via
Yelp
8 years ago
4.5 stars. It seems like most people come here for lasik but they also do routine eye exams/contact fitting. I really enjoyed my experience. Everyone was really professional and friendly. They explained what all of the different tests were and what each of the results implied. They asked if I had considered lasik but didn't try to convince me to do it, which I really appreciated. <br><br>In terms of dilation they were able to use much lighter drops on me, which was really helpful because I had to go to work directly afterwards. Eye exams are yearly which means you're set for the entire year after one visit. Will definitely keep coming here! <br><br>Taking off half a point because scheduling an appointment was really hard (you had to do it on the phone during their business hours)-would be much more convenient if you could just schedule online.
Sophia L.
Via
Yelp
8 years ago
Great staff! Very attentive and thorough. Went in for a routine eye exam and contacts. Ended up getting a free Lasik consultation as well and more information on the procedure. The staff is very knowledgable and keen to answer any questions. The wait time was a little long, but something I am accustomed to when visiting an eye doctor. Already recommended to a few coworkers.
Maryum M.
Via
Yelp
10 years ago
My husband just had Lasik surgery done yesterday and after the follow up appointment today, he now has 20/10 vision! I'd say that is incredible. My husband went outside last night and cried because he could see everything clearly. He spent 20+ years behind glasses and contacts, and Mann Eye has made his dream a reality. <br><br>The doctors are professional and the staff is friendly. All in all, it was a great job with an even greater outcome. The ONLY reason I am not giving this 5 stars is due to the staff failing to notify us when his surgery began so we could go back and experience this special time with him. Jara, one of the assistants, stated she would come get us before the surgery and it never happened. We had the camera ready and front desk knew this as well. I felt like that robbed his family and myself of this life-changing moment, especially his parents who have been waiting years to be able to afford this for him. <br><br>She did apologize today at the follow up appointment but it doesn't take back missing out on that experience with him. All in all, I would highly recommend Mann Eye Institite for your corrective eye issues.
2600 Via Fortuna, Suite 400
Austin, TX 78746
OR