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Dawn Matthews
Via
Google Business Profile
7 years ago
The staff is very nice & helpful. Only recommend talking directly to office and do not go through the call center. Had several misunderstandings with persons at call center but staff at location was wonderful.
Markus H.
Via
Yelp
8 years ago
I have to say that I'm disappointed with the results of my wife's Lasik surgery, especially when you consider the cost.<br><br>She had her Lasik surgery done 3 1/2 years ago and started experiencing problems with her vision around a year ago (had a baby, so just didn't have the opportunity to get another exam done). We recently visited our optometrist and it turns out she now needs glasses again.<br><br>I myself had Lasik done 10 years ago (not from Mann Eye) and my vision has remained perfect, and I paid about half the cost of what Mann Eye charges. I called Mann Eye to see what they could do and we'd be looking at paying another $1,500 per eye for a refinement.<br><br>I expected we'd have to pay a fee for a "refinement" but that's completely crazy for what amounts to a few hours worth of work.<br><br>UPDATE: I upgraded this to 2 stars because a representative from Mann Eye reached out to me (almost immediately) to address some of my concerns. I definitely appreciate the fast response and they are willing to work with me on the costs as well as doing a free eye exam to re-diagnose my wife. I will update again when there's progress.<br><br>UPDATE: True to their word, Mann Eye took good care of us and offered us a great discount for a corrective procedure. They explained thoroughly why my wife's eyesite had degraded and I feel that we are partially to blame because we didn't act sooner when the problems first surfaced. Whatever the case, I'm pleased with the follow-up and that they were able to work something out with us.
Mark S.
Via
Yelp
8 years ago
I had a torn-detached retina about a decade ago, so I'm always just a bit concerned about the health of that eye, and their exam and information are always thorough, and reassuring. I appreciate the care they provide.
Mendy Y.
Via
Yelp
8 years ago
4.5 stars. It seems like most people come here for lasik but they also do routine eye exams/contact fitting. I really enjoyed my experience. Everyone was really professional and friendly. They explained what all of the different tests were and what each of the results implied. They asked if I had considered lasik but didn't try to convince me to do it, which I really appreciated. <br><br>In terms of dilation they were able to use much lighter drops on me, which was really helpful because I had to go to work directly afterwards. Eye exams are yearly which means you're set for the entire year after one visit. Will definitely keep coming here! <br><br>Taking off half a point because scheduling an appointment was really hard (you had to do it on the phone during their business hours)-would be much more convenient if you could just schedule online.
Sophia L.
Via
Yelp
8 years ago
Great staff! Very attentive and thorough. Went in for a routine eye exam and contacts. Ended up getting a free Lasik consultation as well and more information on the procedure. The staff is very knowledgable and keen to answer any questions. The wait time was a little long, but something I am accustomed to when visiting an eye doctor. Already recommended to a few coworkers.
2600 Via Fortuna, Suite 400
Austin, TX 78746
OR