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Shane Mountain
Via
Google Business Profile
- Lowell Street
7 years ago
I've been a patient of John Walters for years, I followed him here from his previous practice. John is a great doc, always very professional and courteous. It did take a long time to get an appointment, I booked a July appointment in April. The check in process was pretty easy, as I was sent all the paperwork in the mail to fill out ahead of time. I will say there was only one receptionist checking in patients for 4 providers. I arrived the recommended 15 minutes early for my appointment, but had to wait 10 minutes to check in. The staff are polite, professional, and courteous. I can't say enough good things about Dr John and his team.
Danielle Grant
Via
Google Maps
- Jeffrey L. Berman, M.D.
7 years ago
great doctor but always a really long wait time even before they put the drops in and then even longer than they estimate for waiting after. every time we go we have to wait atleast an hour and we were even 10 min early for our appointment. i always see the sign to 30 min behind schedule if you drive like we do an hour and a half commute you really cant wait around.
Tracy Williams
Via
Google Maps
- Jeffrey L. Berman, M.D.
7 years ago
We absolutely LOVE Dr. Jeffrey Berman!! We have had a wonderful experience with him, and our daughter's surgery and care afterwards. I wouldn't hesitate to recommend him to anyone. I feel confident that everyone will feel very well cared for, and that your children will feel comfortable and very well cared for by him. His bedside manor is warm and compassionate. If you are looking for an ophthalmologist for your child, give him a call!!
Kimberly G
Via
Google Maps
- Jeffrey L. Berman, M.D.
7 years ago
I was able to get in nice and quickly. My first visit felt a little rushed but I was later able to speak to Dr. Berman personally at a later date. I feel like he truly cares about his patients.
amy Prescott
Via
Google Business Profile
- Lowell Street
7 years ago
I see my experience with SNOBBY STAFF was not alone, I have been seen by these Doctors for years, even had surgery there. I just changed jobs that week, I did not have my insurance card YET. however i did have a phone number and a group ID for the coverage for them to verify. THEY COULD NOT BE BOTHERED TO CALL. I took time off from work , the appointment got cancelled because of the staff being uncooperative, and NOT PATIENT CENTERED. they kept telling me that I didnt have insurance and treated me as if I walked in off the street and they had never seen me before. I have made NUMEROUS CALLS to the OPERATIONS Manager to complain, i keep getting voice mail, I do leave a message and it sounds like she could care less to even call me back . NOT PATIENT CENTERED AT ALL!!!