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Jeanne
Via
Google Business Profile
- Lowell Street
7 years ago
Just went in today for a routine eye exam with Dr Aggarwal. Everyone I had contact with was friendly and professional. Their information said a first visit would take about 2 hours and they were right. I had a refraction test for eyeglasses. There was an additional cost for that and again It was explained in the new patient information. Dr Aggarwal gave a thorough examination and explained her findings clearly. It was a very positive experience.
Shane Mountain
Via
Google Business Profile
- Lowell Street
7 years ago
I've been a patient of John Walters for years, I followed him here from his previous practice. John is a great doc, always very professional and courteous. It did take a long time to get an appointment, I booked a July appointment in April. The check in process was pretty easy, as I was sent all the paperwork in the mail to fill out ahead of time. I will say there was only one receptionist checking in patients for 4 providers. I arrived the recommended 15 minutes early for my appointment, but had to wait 10 minutes to check in. The staff are polite, professional, and courteous. I can't say enough good things about Dr John and his team.
Dana M.
Via
Yelp
- Lowell Street
7 years ago
Due to a diagnosis of Fuchs' Dystrophy in the past 1.5 years I have had cataract surgery and partial cornea replacements (DSEK procedures) on both of my eyes. The 4 surgeries were all performed by Dr. Zacks. He is so caring and patient. He will answer every question you ask him and never make you feel rushed. The staff from the front desk, the operating room, and the exam room nurses/medical assistants are all very friendly and caring. Even the billing dept. is great! Family recommended checking out Boston for the DSEK surgeries however I had heard Dr. Zacks was one of the top cornea specialists in the country. My nearly perfect vision can attest to that statement. There is sometimes a delay in your appointment time as with many medical offices. Once you are treated with such care and patience you understand why it is worth the wait.
Alexandra Daley
Via
Google Business Profile
- Lowell Street
7 years ago
Always professional, and Dr. Thees takes the time needed. I never feel rushed.
Susan Dodge
Via
Google Business Profile
- Lowell Street
8 years ago
They treated me very well!