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Richard Keene
Via
Google Business Profile
- Marginal Way
2 years ago
The doctor Jeffrey Moore is great. The office staff is totally inept
Glenn M.
Via
Yelp
- Lowell Street
2 years ago
I went to the Maine Eye Center forn my annual retinal assesment and after using their clinic for 33 years, which included retinal exams, with dialation, retina injections, photo-dynamic retinal laser surgery(very poor result), hundreds of retinal photos and dozens of other miscelanios eye studies, I was asked to reshedule my appointment, or if I could wait an estimated 2 - 3 hours to see Dr. Jeffrey Moore. This appt. was to replace an appt. from 8 weeks earleir that Dr. Moore cancelled due to what his office clerk called an "emergency" at the hospital. At today's visit, after being told of the expected 2 -3 hour wait- time by the rceptionist, I asked why the wait was going to be that long. She said 2 - 3 hours was required to due a retinal exam. I expressed my doubts aoubt the "routine" 2 - 3 hour wait to be seen to be seen for a booked appointment and asked if perhaps the expected delay was due to overbooking. The receptionist then left the lobby to comsult with back-- room staff. When she returned she escorted me the backroom which is adjacent to exam area. I expressed my concern about the "routine" wait-time and inquired about overbooking appointments when Dr. Moore joined the discussin and after consulting with Dr. Ba Barzarian and looking at chart - perhaps my insurance status- and informed me I was not welcome at their practice anymore and threatened to call the police if i did not leave the building . After 33 years this is the thanks I get for giving then my money.Since Dr. Peter Hedstrom retired, this practice has adopted a fast-food mentallity and I would recommend them if your looking for the fast-food version of healthcare.
Gayle Munro
Via
Google Business Profile
- Marginal Way
2 years ago
Dr. Pollard performed cataract surgery on my left eye and YAG laser on my right eye. She is very professional and explained all steps involved. Friendly helpful staff. I highly recommend her.
Pat Washburn
Via
Google Business Profile
- Lowell Street
3 years ago
Dr. McCarthy is always positive and caring. Patient care and office staff are kind and helpful. I use a wheelchair and the office and patient rooms are accessible.
Karen Strout
Via
Google Business Profile
- Lowell Street
3 years ago
Even with an appointment you have long waits. Very disappointed in their scheduling process. I'd you can find another practice for your procedure, I'd highly recommend it. We routinely have had long wait times.