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Laci DeRosier
Via
Google Business Profile
- Lowell Street
10 months ago
Staff was absolutely fantastic! We went in knowing our appointment was going to be on the longer side, but I was prepared to be longer than the 1.5-2 hours because of some of the other reviews, but we were right under the 2 hour mark. It was pretty busy too. The staff made my 6 year old really comfortable and he felt welcomed. Overall a great experience!
Denise Thorsson
Via
Google Business Profile
- Lowell Street
10 months ago
Both of my kids (8 and 9) have seen Dr. Jeffrey Berman recently, and I'm very happy with the care we received. The waiting room is comfortable and the kids loved playing with the big foam wedges, creating forts, "beds," slides, and playing with the other kids.My youngest had his appointment last week, which was expected to be long because of dilation. The waiting room was pretty crowded, but we were seen within 30 minutes of our appointment time, which is a pretty huge win for a pediatric ophthalmology office. We'd been to one in Texas before, and you can count on 30-60 minutes when it's busy. So, yeah, takes a while, but absolutely not unordinary. The exam was mostly completed, then we waited another 40 minutes after the dilation for the remainder of the appointment, which wasn't very long. We were in and out in 2 hours, which is within normal. Everyone was friendly and patient, and were gentle and accommodating when it came time for the drops, which sting a bit.My older son's appointment was today. The waiting room was pretty empty this time. We were called back quickly. After the drops, though, the 40 minute expected wait was around 90 minutes. However, the entire visit was still within the expected 2 hours, so it's a win, in my opinion.My older son's worn glasses and did patching/atropine drops from 18 months old until he had eye surgery in 2019. Patched some more after surgery, then hit a plateau and were advised by another doctor to discontinue patching. However, Dr. Berman advised that it's not too late to try again and hope for better vision before adulthood. So, we're starting that up again and will see what happens. I appreciate the follow up and making sure we've exhausted all opportunities to improve my son's vision.Thanks a bunch.
Stephanie M
Via
Google Business Profile
- Lowell Street
10 months ago
Unfortunately they are the only pediatric optometrist in Maine. Next practice is in New Hampshire. This is very cooperate practice. Meaning not warm & friendly. Runs like a machine with no emotion. Just feels like you are on a conveyor belt from the time you enter, to you meet the doctor and at discharge. It was hard as a mom to be in facility for a newborn with little compassion or interest-in kids. The facility is massive! Clean.
Sally Gilpatric
Via
Google Business Profile
- Marginal Way
10 months ago
My husband had an eye appt. today at 11 a.m. Long story short we left at 1:50 p.m and the doctor saw hin for no more than 5-8 minutes. We spent the majority of our time in a small room with no windows waiting for the doctor to come in. We are both in our 80's, we were never offered any water and no one checked on us the entire time until we poked our heads out into the hallway to look for an employee. We were told the doctor would be with us in a minute, so we returned to our seats in the small room. 15 minutes later he finally arrived. This was very unacceptable to us apologies or not.
S P
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- Richard A. Bazarian, M.D.
11 months ago
I cannot say enough good things about Dr. Bazarian; highly recommend