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Jay F.
Via
Yelp
- Lowell Street
12 years ago
Had a bit of trouble scheduling here and my initial review reflected that experience. While Ive still not scheduled a visit or seen one of their physicians to-date, their Director of Administration found my review and reached-out to make it better. brbrA business reaching back to a client/customer or prospective client/customer is a rare thing these days, and regardless of first impressions, that always means a lot in my book. It also means the business is keeping an eye out for how to improve and to remedy any issues those clients claim to have had. With that said, Id recommend trying them, at least once. Theyve won me back not by service, yet, but by the attention theyve given to me and their sincere efforts on making their patients feel welcome and cared for.
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