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wineberg shmuly
Via
Google Business Profile
- Kingston
18 days ago
I booked an eye exam here. They were helpful in making the appointment. I arrived early, checked in with their automated system, and went to wait.I was quickly approached by one of the staff who had a question about my insurance. They thought that the exam needed to be billed through a different insurance company, not my main provider. I called the insurance company and after 13 minutes on the phone, confirmed that the insurance info I had given was entirely correct and that was the right place for them to bill.I told this to them and they said that they would need to reschedule my appointment as I had now missed my appointment time. I politely insisted that I had arrived early and given all the correct info. I agreed to see a different doctor if needed; I wasnt fussy on that. They offered me an appointment almost an hour from that time.Pretty disappointing that a clerical error from the staff made me miss my appointment. Ill find somewhere else to get the eye exam.
Tatimal Mad66
Via
Google Business Profile
- Nanticoke
3 months ago
Everything was fine till time to pick glasses because I'm on Medicaid I was thrown a box with few glasses in an told pick one never sat down with me ask if I wanted to add tinted lens or indoor outdoor lens nothing so I end up with glasses I don't like don't fit and can't see out of what a waste of my time an I am very missed off the way I was treated and alot had to do with my full face tattoo so now I be returning them an have to start all over don't waste your time with these people
Marty Braen
Via
Google Business Profile
- Kingston
4 months ago
The fact that you are letting a talented eye surgeon like Dr Hydaya leave tells me that you care more about your bottom line than your patients.Also BEWARE, the Anesthesiologist bill is a $1000 dollars for a Retina detachment and they FORGET TO TELL YOU HE DOESN'T HAVE TAKE ANY INSURANCE UNTIL AFTER YOUR PROCEDURE SHOULD TELL YOU EVERYTHING YOU NEED TO KNOW ABOUT THIS CLIP JOINT
Darlene Scheuermann
Via
Google Business Profile
- West Pittston
6 months ago
Made appointment for west pittston 12/23, was canceled, tried to reschedule same location nothing available for next 6 months so made appointment at kingston office for March 2024. That just got canceled. Rescheduled for end of April. Let's see if they can keep this without canceling. Very aggravated!!
Pat Farrell
Via
Google Business Profile
- Dallas
6 months ago
New management is horrendous, takes too long to ask a simple question due to phone tag
