Eye Care Specialists
4.7
2444 reviews
4.7
2444 reviews
  • 5
    2156
  • 4
    115
  • 3
    20
  • 2
    20
  • 1
    133
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    Anonymous Anonymous Via Google Business Profile - Nanticoke
    7 years ago
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    Adam Mamrak Via Google Business Profile - Bloomsburg
    7 years ago
    My appointment and the staff were great. However, it was all downhill from there. My lenses had some marks on them that were distracting. I had to go in to show them and the woman never ordered the new lenses she said she was ordering. I had to go in again to show someone else. They ordered new lenses, which I had to go back in to have installed in my frames. These lenses also have marks on them. I had to go in again to show them to another person, who used some sort of cleaner on my lenses. The marks are still there and a day later, I noticed that the cleaner stripped the shine off of whatever parts of my frame that it came into contact with. I contacted the central office on their website because I was tired of going in week after week and having to wait for the person in optical to be available to talk to for something that should have been right the first time. A manager from the central office called me two weeks ago to tell me that they would order new frames and lenses for me, which I haven't seen yet. She was also very short on the phone, as if I was causing an inconvenience because I wanted a perfect pair of glasses. Then I started getting texts and phone calls nearly everyday to take an "optional" survey. The calls don't go away unless you take this long, painful survey! Never again. Go somewhere else. Go anywhere else.
    Google Business Profile
    Nesca's Nook (Nesca's Nook) Via Google Business Profile - Kingston
    7 years ago
    I take my whole family here. All the workers are extremely polite and pleasant to talk to. The wait time is a little long but it's probably because they are so popular and super busy. I will continue to take my family here even with the experience of going to about 3 other places nearby within the last 10 years.
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    Nicole Lahart DePriest Via Facebook - Kingston
    7 years ago
    Well, the wait was too long. An appointment scheduled for 2:15 pm and not getting in to see the doctor until 3:05 pm is a problem for me. Waited longer to see the doctor then actual time with the doctor.
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    Barbara Kozemchak Cragle Via Facebook - Kingston
    7 years ago
    Dr. Diane Del Regano and Dr. McGraw are the very, very BEST!!! XO
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    http://www.icarespecialists.com/
    +1(570) 288-7405
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