Eye Care Specialists
4.7
2444 reviews
4.7
2444 reviews
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    Google Business Profile
    Mary Bair Via Google Business Profile - Bloomsburg
    As soon as i walked in Nick made me feel comfortable. Jessica got me all signed in ,she is very pleasant. Nick done the previsit tests. Had me laughing the whole time. Even though we both have a hard time prononcing med names. : ) Dr Lloyd done a great job checking my eyes as usual. Took the time to make sure everything was right. I'm not an easy patient to deal with for my eye care but this place is top notch. Would reccomend for adults and children.
    Healthgrades
    Lisa Via Healthgrades - Dr. Jeffrey Empfield, O.D.
    We've used Dr. Empfield for years; he is kind, patient, and does a thorough job. When my son had an emergency issue Dr. Empfield was willing to see him well past regular office hours to make sure he was not having a retinal detachment. Dr. Empfield has always erred on the side of caution due to my family history of glaucoma & retinal detachments and we appreciate his thoroughness!
    Google Business Profile
    Wendi VanWert Via Google Business Profile - Kingston
    I'm not a person who complains often but I'm very dissatisfied with my recent experience at ECS. Let me start by saying I've been a patient there off and on for many years and never had any issues. The way the optical department treated me today was just plain rude. I'm having an issue seeing with my new lenses. First guy told me i may need to adjust for 2 weeks. (I've been eating glasses since I was 5, never had to adjust for 2 weeks). But I thought ok I'll try it. I did what he said for 2 days. I had to switch back bc I cant see signs when I'm driving. On top of that the lense themselves seem thicker then I expected which no one ever told me would happen. That changes the entire appearance of the new frames on my face and unfortunately I'm not sure I like the way it looks now. It's no ones fault but I should have opportunities to make exchanges. I was basically told too bad so sad, you picked them out and our staff is knowledgeable so thers no mistake with the prescription. Basically deal with it. The second guy from today's visit was the worst. He told me he sees nothing with my new glass after all the things I've been telling him. Then he literally got up and walked away from me to get another patient without even finalizing my visit. I had to interrupt him to ask what to do next bc he left me in the chair. Other optical places allow patients opportunities to make changes. At the very least I should be eligible for a credit toward different lenses. Being told "well you picked them out" is rude. Yeah I did pick them out and they looked normal before the lenses were put in. None of my other glasses look weird after having new lenses put in them so why would I think this would be any different? If someone was supposed to warn me of that, they didnt. I understand things happen and I'm a reasonable person. But dismissing my concerns and treating me like a burden is not good healthcare. Period. I wont be going back if this doesnt get resolved and I wont be recommending it either. My doctor was nice but those staff people i dealt with in optical today had zero compassion. I work in healthcare myself and I would never treat a patient that way.
    Healthgrades
    Jarrod Menta Via Healthgrades - Dr. Robert Blase, O.D.
    Had a minor emergency...called and was given an appt within 30 minutes. Every staff member was super friendly and accomodating. Dr. Blase explained in detail what was wrong and why it hurt! I have had great eyesight my whole life, but now will go yearly or bi-yearly for a check up, mainly based on how friendly and thorough they were. Thank you!
    Healthgrades
    Kerry Via Healthgrades - Dr. Robert Blase, O.D.
    My son is 5 and Dr. Blase makes his visit fun! No fear at all going to the eye doctor. We love it here!
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