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David Jolley
Via
Google Business Profile
- Kingston
1 year ago
Very well run and organized practice. The staff is professional and personable. And Dr. Hadea is excellent.
jessica Welsh (jessie)
Via
Google Business Profile
- Berwick
1 year ago
Love going there everyone is so nice and helpful and friendly
Mary Ellen Dooley
Via
Google Business Profile
- Nanticoke
1 year ago
Very nice staff and Dr. Schwartz was excellent.
Gina Sabol
Via
Google Business Profile
- Kingston
1 year ago
Eye Care specialists is very organized. Dr. Empfield is very thorough. I appreciate that he takes his time and answers my questions.
Robert Mazeika
Via
Google Business Profile
- Kingston
1 year ago
Literally on the 10th time going back and forth, 40 mile round trip, to get glasses that actually help me see better! My ols glasses, while not great, far exceed all four pairs that I've received so far!I drove down and met three times with the doctor for an exam; four times picking the glasses/lenses up; once to go back the same day I initially got the lenses because they were wrong; the next day because I was supposes to receive a call from the optician, who never called me; and once to finally ask for a refund. Shelly, the woman at the counter said that I would be receiving a call from the manager to deal with my issue (not her fault), and no call yet. If this is state of the art eyecare, I'll go back to Walmart! If I could do a 1 star rating at this point, I would.Well, finally got a call from the manager, Kurt, today, who said that they would be happy to refund the money for the lenses, but had to get ahold of another manager to ask about a refund on the exam! Really!? Shouldn't be that hard to get this refunded, or get a call within a few hours! You would think that they would take the problem a bit more seriously, but no!Since I never actually received a set of lenses that were correct, which was the purpose of the exam in the first place, why should I be charged for something that rendered absolutely no benefit to me at all!?They did apologize, and I'm glad they're "sorry," that still doesn't make up for the waste of my time and gas, nor does it resolve the frustration of this whole ordeal! And again, I have to drive to their location to get this refunded! Mind you, I was there on Friday, the tenth time, it should have been done then! Now, I have to drive, waste time and gas, again, to get this refunded!A $185 set of lenses has cost me an additional $100-125 dollars in gas! Great job, awesome!
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