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Michael Cost
Via
Google Business Profile
- Scranton
4 years ago
Waited a month and a half for an appointment, which I suppose is understandable with current conditions. I arrived 5 minutes late because the roads around the building were rerouted for some sort of maintenance. I was told that they couldn't take me now because they had another appointment in 10 minutes, I was 5 minutes late. Either they were lying to me or they are scheduling 15 minute appointments during a pandemic.
Michael Hoydis
Via
Google Business Profile
- Kingston
4 years ago
Went in for Cataract surgery for the spouse. After the "Sales Presentation" I felt as if I was being sold a used car by a high pressure salesman. When questions were asked about the Total Cost out of my pocket.. ( what would I have to write a check for when finished ) i never received any answers. These questions were bypassed and never answered.Lots of "hidden" fees were not gone over in the presentation but were given in the exit packet . After review of this paperwork not available at the sales presentation, these additional fees were discovered.In later conversation with ECS I was told I should know more about what my Health insurance would cover. Those fees where what I asked ECS to tell me. . Again, the answer was shifted to be my responsibility to research on my own rather than ECS to tell me the answers they should have on file.The end result is that I had a very bad feeling about entering into a contract with ECS and the surgery was cancelled.
Javier Macias
Via
Facebook
- Kingston
4 years ago
My wife did her eye exam and ordered bifocals at the beginning of March ... June 9th and we are still waiting to be called to recieve the glasses . i called multiple times and they dont answer or return calls at all. First and last time using your so called "services"
Roberto
Via
Google Business Profile
- Kingston
4 years ago
Would not recommend. The staff is very rude and condescending. Too strong of a prescription for my glasses, I can't wear them. All around bad experience. I'd give it zero stars if I could.
Valerie Williams
Via
Google Business Profile
- Hazleton
4 years ago
Two bad eye refractions. I knew something was wrong with first, went back and they said it was fine. Wasn't. New eye doctor, one exam, perfect glasses and vision again. He also had me do a trial of a medication for dry eyes that worked great but my insurance won't cover and costs $5000 month. Why put me through that?