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Mandi Birtch
Via
Google Business Profile
- Kingston
8 months ago
HORRIBLE experience. If i could give a 0 star i would. I have always went to a local family eye care. This is NOT THAT. The eye dr Mick was awful. Careless and rude. Rushing through appointments. The people over the phone are just the same!! They are so careless, the rude attitudes, hanging up on you. It is NOT worth it to even go to this office. I got charged for a mistake the office made on contact lenses, i have sat on the phone for 3 hours got hung up on over 4 times. I cant get an answer besides for eating the bill and never going back to this place. What a horrible excuse for a business!!
Ruth Ann Henrie
Via
Google Business Profile
- Berwick
8 months ago
Natalie harth
Via
Google Business Profile
- Nanticoke
8 months ago
Extremely unprofessional staff at this office, I went for my first time for a routine evaluation to see whether or not I need glasses. The culture here at the eyecare specialist is very robotic, nobody seems to have personality and are very cold. After being told I need glasses and was given a prescription I went to the counter where I was told, Im good to go home. . . I called the office when I got to my car and asked how come if I have a prescription why was I not sent to look at glasses to choose from? Then I was told over the phone to come back in and theyll have me taken care of. I dont understand how I was told by the doctor that I have a prescription why I will be sent away.After that, I two different occasions I went back to have my glasses loosened because they were tight. My concerns were ignored and they straighten my glasses and I had bought a Michael Kors glasses, which werent cheap. After the second time which they made my lenses fall out of the glasses frame. The staff doesnt communicate between each other, and seemed very short tempered with people. Good luck if you catch their good side.
David Higgins
Via
Google Business Profile
- Kingston
8 months ago
Got there an hour early and only waited 10 minutes. Doctor was excellent, reviewed results and the plan forward.
Leon Boyer jr
Via
Google Business Profile
- Berwick
8 months ago
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