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Yvonne Garnett
Via
Google Business Profile
- Dallas
8 months ago
This is not a norm for me. I usually DON'T throw anyone under the bus unless it's definitely called for. This one is definitely that.Went to get my eyes examined on December 18th at Eye care specialist Dallas office. (My eye doctor retired). My contacts were changed after I was wearing contacts with readers in them for a few years now. The doctor wanted me to try straight vision contacts and use cheaters if I need them, but she said don't put those other contacts in. So she gave me trials to try. She knew my benefits were up December 31st. She said to call the office let me know and then we can order contacts and or glasses and tweak your prescription if it needs it. I told her I will order contacts thats what I wear the most. This is where that problem starts. I left the office with the straight vision contacts stopped bought cheaters incase I needed them. By 9 that night started with a real bad headache. So I took them out and wore them again the next day another bad headache. By the 3rd day I knew the prescription needed to be tweaked in the right eye. Started calling the office the 22nd. To this day which is December 30th still have no call back from the doctor. I have been calling everyday since then except Christmas day. I was told the same thing day in and day out. She's with a patient I will talk to her and we will call you back. My husband even stopped he was given the same story. If you want to save yourself aggravation and a headache. DONT GO TO EYE CARE SPECIALIST DALLAS SHOPPING CENTER. They are awful. No patient should be treated like this. If you can't take care of your patients get out of the field.
GMMCJRRC
Via
Google Business Profile
- Kingston
8 months ago
I am very pleased with every aspect of my family's care at Eye Care Specialists. The staff is very welcoming and the doctors take their time to provide you an through examination. Never had a bad experience over many years of going there. My only critique, if I had to make one, is to carry/stock more eye glass frame and contact lens options.
Mary Cooke
Via
Google Business Profile
- Berwick
8 months ago
The Dr and staff are very friendly and made my appointment very easy. Definitely recommend this office.
Jacqueline Bilger
Via
Google Business Profile
- Hazleton
8 months ago
Marilyn Stanks
Via
Google Business Profile
- Kingston
8 months ago
Dr Lutz is very thorough and explains the tests that were performed prior to the exam, which is extremely helpful.
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