The staff is very efficient and friendly. I felt very comfortable going forward with the surgery. Every detail was explained. They even sent a link regarding the actual surgery so I could actual see what happened during surgery. After surgery, my next day appointment again was very well done. Again they explained what my role was in the following weeks, and the appointment was handled with precision. They called awhile after surgery to see how I was doing, which made me feel even more secure.I cant say enough good things about Dr. Shiple. He is friendly, happy and a fine doctor. The surgery was done with excellence, and I was very comfortable with the whole process. I would surely recommend him to any friend who was needing an eye surgeon. All I can say is thank you to everyone at the Opthalmic Consultants of Vermont.