You have a good office of nice, supportive staff, and very competent. The phone work is also efficient. COVID 19 measures, perfect. The paperwork, while copious, was clear. Now: I have a Master's Degree. I had two appointments with Dr. McC, and a short phone call ($175). I saw the Seven Days video clip. I spoke with associates there. There was a random questionnaire the morning of my pre-op (not in my packet),. And yet still, 2 weeks post-op now, I do not understand the choices I was given regarding lens option/vision options. It was confusing! Friends ask me, Did you go for the no-glasses choice, or far or near or...? I don't know! There was a mistake during the first pre-op (near), changed during the second (far). Perhaps, could I suggest, you need a Fact Sheet or explanatory note very early, in the packet, or possibly a video, or a better outline of the possibilities. Please ditch that questionnaire; no one read it or discussed it with me and it just sowed doubt into what I wanted and what I was to get. This is my main feedback. I know other patients are confused, too -- I was told as much while in your office and trying to figure out the glasses/no glasses/contact/far, near...Thank you for understanding! This one change could make for an excellent experience.