Spine Team Texas

4.8

7531 reviews

6932

246

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Scott Mauldin Via Healthgrades - Dr. Mark Bauernfeind

8 months ago

Informative and gave a solution to repair and move forward with correcting my shoulder pain

Jennifer B. Via Yelp - Rockwall

8 months ago

Update December 2023: I've been coming to Spine Team since 2016. Twice a year I go under general anesthesia for Radio Frequency Ablation on the right and left side of my neck. These procedures cost me and my insurance company approximately 20k per year. It is usually money well spent as it keeps me off any and all pain medication until the nerve grows back each year. Dr. McPherson has been my primary physician and has always taken great care of me. I trust him 100% and would refer him to anyone I know. HOWEVER, this clinic has turned into a cattle call. To begin, it took 5 calls (4 unreturned messages to scheduling (3 of them to Juanita) to get an appointment. Second, according to the nurse, Dr. McPherson saw 17 surgery patients yesterday and will see about 20 on Wednesday. Regardless of this, Preop is excellent and the surgery is excellent but after they are done with you and take thousands of your dollars, you better be ready to leave as you will be literally pushed out of their facility within "20-30 minutes". After my procedure yesterday, the nurse woke me up and I was immediately in tears from excruciating pain. I crawled up in a ball, on the surgery bed, and told the nurse how I was feeling. I was crying loudly as many of the staff (sitting behind the desk) had no choice but to hear. They watched as I began having a panic attack and was asked to put on my clothes and get in the wheelchair because my ride was there to pick me up. I told them I wasn't ready to leave and needed their help. The discharge nurse told me to get dressed and reminded me to get in the wheelchair. I was in so much pain that I couldn't put on my bra or shoes, which I let her know. I was then told that they couldn't give me any more pains meds and it was time to leave so I was wheeled out braless and in surgery socks. My daughter drove me about 5 minutes down the road and, as much as I didn't want to go back to the facility, I was desperate so we did. My daughter went inside the building and had a nurse come to the car to talk to me. Apparently that nurse knew what was going on because she came out and told me they couldn't do anything for me and if I was in pain and I needed to go to the ER. I went to the pharmacy instead and got some sleeping pills because sitting in an ER lobby was definitely not going to do me any good. I called Spine Team on the ride home and asked what pain medication they gave me this time vs the last few times I had this procedure. I was not surprised to know that they did not give me the same meds and the meds they gave me this time didn't work. I was told that every nurse anesthetist does things different (yesterday I had Marie) and this one prefers different meds. This is obviously a cookie cutter approach that isn't patient specific and her choice of meds did not work for me and when I explained this to them they weren't willing to help. I asked her to watch the video of my exit as I was rushed out of the surgery center right after I woke up. I was hysterical and could barely stand. She told me that an average stay after surgery is 20 to 30 minutes. It is a shame that this "Pain Management" clinic has forgotten the medical promise of "Do no harm" and has now turned in to a poorly run facility without care for another human being. I'm taking my yearly 20k to another facility. I only wish I could take Dr. McPherson, Taylor, Jeanie & Rob (and other members of the preop, surgery & billing team) with me they deserve to be represented better because they care. Update: 2018 I went back to Dr. McPherson for a new problem and once again, he exceeded my expectations. Love this doc!! 2016: I considered cancelling my appointment with this office after reading these reviews but I am so glad I didn't. My experience was exceptional from scheduling to imaging to the visit with the doctor. This place is run very well. Dr. McPherson spent a good of time going over my history, giving me an exam and discussing the treatment options. He explained everything in day to day terms (vs medical terms.) 5 stars!!!

Anonymous Via Vitals - Dr. Christina Nguyen

8 months ago

Dr. Nguyen explained an MRI and my situation so we could understand what was happening. She was patient and kind and answered questions. It is great to leave an office and feel you understand what is happening to you.

Cheryl Via Healthgrades - Markus Bader, PA-C

8 months ago

I came in with pains in my hips, which I thought was bursitis. He didnt think that we could get the injections until after Christmas. But he said let me go check and see if theres anyway we can get it done today, he came back and said yes, we can do it right now. I was so appreciative and grateful that they were able to do it that same day, because its been very painful. He is just the nicest person. I love Spine Team Texas, everybody there is so nice and wonderful. Ive had nothing but good experiences here with my neck issue and my hip issue. Each time Ive been there, I have experienced care and kindness from the whole team. I have no complaints about this place. In fact, I recommend people to Spine Team Texas .

Anonymous Via RateMDs - Dr. David Rothbart

8 months ago

Dr. Rothbart did my spine surgery in 2017 and I would highly recommend him to my family and friends. He is the best Neurosurgeon that anyone could ask for!