I was recommended to this office by my eye doctor. As stated in one of the other reviews on this site, the office is impressive. Free snacks and drinks, lovely photos of Vermont on the walls. I was unfortunately late due to roadwork, but I had called ahead twice to let them know. The main waiting room was oddly empty. After filling out my paperwork, I sat there for about ten minutes and noticed one other patient who was taken in to an exam room and another patient who was checking out. I was then alone in the main waiting room. After my wait, I was seen by a young man in scrubs in one of the exam rooms. He performed a brief exam and asked questions about my health. He seemed to be in a hurry, but since the waiting room and hallway were nearly empty of patients I could not figure out why. He then escorted me to another smaller waiting room down the hallway. This is when the visit really went downhill for me. I was again alone and this time for at least 25 minutes. The young man in scrubs gave me no explanation-just escorted me to the room and left. No one else talked to me or checked in on me. No one even said " The doctor is with a patient now and will see you soon, " which is common courtesy in medical offices. I worked at UVMMC for years, so I know how these situations should be handled. The young man in scrubs came and escorted me to an exam room. It was dark and empty. Once again no explanation for the delay was given. Where was the doctor? I waited and waited some more... Probably another 25 minutes. By then I was getting angry and impatient. If the place had been busy with patients and some consideration had been given me, I might have been more understanding, but I felt that I had been forgotten by the staff. I picked up my bag and walked down the hall to the exit into the main waiting room and near that door I found a man in scrubs with his back to me, talking to a woman in scrubs. They could have asked me if I was okay or if I needed help, but they did not. I walked out to the reception area and complained to a young woman behind the plexiglass who had spoken to me when I arrived. Why the long wait without explanation or apology? What was going on? There were two women behind the desk. The other woman told me I could not leave unless I was checked by the techs. I said I had not had my pupils dilated and that I WAS leaving. This really annoyed me more. Why couldn't she apologize? She was abrupt and rude. "You need to be checked by the techs! You can't leave without being checked by the techs!". But I walked out anyway. Never saw a doctor, never was given an explanation or apology. I had waited more than an hour for no particular reason that I could see and never saw the doctor. This was some of the worst customer service in a medical office that I have ever experienced. I worked at UVMMC for twenty years. If I had treated a patient like they all treated me at OCV, I would not have been employed at UVMMC for long. A truly bizarre experience and a waste of time and money.

Had a referral they keep calling when I'm not around my phone. when I tried to call them they claimed I'm not in the system. They called again today when I was not around my phone and I messaged them this time very unhelpful. Bad customer service

They called me about my referral. I called them back the lady that pick up the phone was rude and said they don't have my information.

I would not recommend this doctor to anyone. I left the operating room with a huge infection in my eye and have permanent damage around my eye. When I went for my followup appointment I had a list of pertinent questions and not one of them was addressed in any manner. The doctor entered the room with a camera snapping a picture of my eye without asking first. Three months post op I continue to have issues and have been forced to pursue other avenues moving forward to get answers. Please dont ever seek the care of this provider!

My mother is in her 80's and had cataract surgery. The guy that put the IV in ignored her when she said it hurt and after ripped off the adhesive. Her hand and wrist turned black from bruising. We made sure Dr. Siple knew this with photographs. At the post-op after I reiterated this and said it sounded like the guy was being a jerk Siple went off on me in a very condescending way. And he made an excuse that his colleague was probably having a bad day. That's not an excuse and Siple should have understood why we were upset but he chose to escalate the situation instead of understanding why I might be upset about how the guy treated my mother. He actually asked my mother (in a condescending tone) if she could discuss things without name calling. I told him not to talk to her like that. I would NEVER EVER recommend Siple to anyone.