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Greg M
Via
Google Business Profile
5 years ago
Great experience from start to finish. From my first visit with Dr. Judd to my surgery with Dr. Loden they went above and beyond. Dr. Loden communicated with me during the procedure, i really appreciated that as it helped me to remain calm. Could not be happier 20/20 less than a day after surgery. If you want or think you want Lasik your only call should be to Loden Vision.
Shevba Bamarni
Via
Google Business Profile
5 years ago
Great and friendly staff! I recommend going to Loden Vision Center for Lasix! Great experience and I am very happy with my results!
Emily Fenech
Via
Google Business Profile
5 years ago
Dr Loden meets with you before the surgery. He does the surgery. And he is there the next morning to check on you too! The information packet tells you everything you could possibly want to know so there are zero surprises. I recommend the Rivergate Pkwy center. Its brand new and super nice!
Austin Childress
Via
Google Business Profile
5 years ago
Loden Vision came highly recommended from multiple acquaintances. I had been dealing with contacts and glasses my entire life so I decided to do my free consultation with Loden Vision. I was very surprised to have been treated with such courtesy and respect. Every Loden employee treated me with the upmost respect and kindness from the time I walked in the doors for my free consultation and through the entire procedure process. The hospitality at Loden Vision is extremely impressive and is 2nd to none! Every employee that I had contact with was genuinely happy and made me feel like I was appreciated. I also felt like they genuinely cared about making my vision perfect. After a series of examinations Dr. Loden told me that I was a great candidate for Lasik. Therefore, we scheduled my surgery. The scheduling for my surgery and other appointments was extremely easy and they worked around my schedule.The examinations and the actual surgery itself was flawless! The actual Lasik procedure took maybe 20 minutes and Dr. Loden was very helpful in explaining exactly what he was doing and what I should expect. I had no pain and was not in any discomfort whatsoever the entire time! I went to sleep and woke up a few hours later and was amazed and how my vision had significantly improved. I was amazed at how I was immediately able to see. The post operation instructions were very precise and clear. I was discharged with prescription medications that allowed me to sleep and remain pain-free. I was one of the first patients to be seen for the day at one of my post op appointments. While I was waiting to be seen I overheard employees talking about their team building meeting with Dr. Loden. Nothing but good things were said! Everything Dr. Loden and his team does is absolutely (and without question) done with excellence! I am not being paid to complete this review! When you know of a good thing you want to tell people about it! This is me telling everyone that is contemplating Lasik surgery to choose Dr. Loden and his team! You will not be disappointed Frankly you will be treated as apart of the family and will Want everyone to experience the kindness and generosity that you have just experienced. #lodenforlife
Mary Beth West
Via
Google Business Profile
6 years ago
Overall I would 100% recommend Loden Vision Centers. Here's my lists of Pros and Cons.Pros:*Most importantly-my vision is VASTLY improved 36 hours post-surgery as I write this. I was extremely nearsighted (think "coke bottle" glasses) and so far my vision is already much much better.*Very professional friendly staff. They are happy to answer any questions, and their financial coordinator even had an extended text conversation with me to coordinate my surgery date.*The technology is absolutely state of the art. Dr. Loden and the other doctors are highly educated and are absolutely skilled and qualified to perform iLASIK.*Day of surgery I was taken back immediately, offered medication for pain/relaxation, and assessed and treated promptly. I was probably at the center for 60 minutes total.*During the procedure Dr. Loden narrated what was happening and what I needed to do at every step. He also called me that evening to check on me and how my eyes were.*At my post-op appointment I was seen almost immediately after arriving. Everyone answered my questions, reiterated my post-op instructions, and ensured that I was comfortable before leaving.*The financial coordinators will work with you on financing options if you don't want to pay 100% up front.*There is flat fee pricing for iLASIK, regardless of how much "adjusting" you need done. (For me it was $2995 per eye.) Also your quoted price includes EVERYTHING for one year, all appointments, etc so you know exactly what you're getting into.Now the cons:*At my initial free consultation and my pre-op appointment with eye dilation, I waited approximately 60 minutes from my appointment time to the time I was seen.*When I scheduled my pre-op appointment for eye dilation, no one informed me that my eyes could be (and were) dilated for 24+ hours. That would have been nice to know!*There is a bit of a "hard sell." After my initial consultation, when it was determined I was a good candidate for iLASIK, I sat down with the financial coordinator. She immediately offered to schedule me for the procedure, explaining that we could "work backward" from there. I said I didn't want to schedule until I knew costs, and it was a little challenging before she finally told me the cost. Even after that, she still encouraged me to get on the surgery schedule, stating I could reschedule or change any time. (This is true. I had to reschedule twice b/c of my children's various activities, and everyone was extremely nice and helpful.)*This is a well-oiled machine, and because of this, I think they rush through post-op instructions after surgery. Everything was written down, which was helpful, but it would have helped me to have gone over the post-op instructions prior to surgery or take a little more time afterward (when do I take this med? How long should my nap be? etc.) At my one day post-op appt the assistant went over everything again more slowly and it was extremely helpful.The reality is this: Loden Vision Centers does good work. Dr. Loden is clearly an expert in his field. However, this is also a business, as LASIK is an elective surgery. Because of that, I encourage anyone who considers iLASIK to be a strong advocate for themselves. Ask lots of questions, the staff is happy to answer them! Don't be afraid to ask for more time. Do what you need to to feel comfortable before moving forward. I think everyone at Loden Vision Centers wants to provide the best possible customer service and medical care, but when you do the same eye surgery multiple times a week, you can forget that it's not all common sense for your patients.I am super happy I decided to get iLASIK and am very satisfied with Loden Vision Centers.
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