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Vicki Prouty
Via
Google Business Profile
6 years ago
The administrative staff and technicians are kind, timely, and efficient, and the procedures I had were fast and successful. However of my five appointments, only one had minimal wait time. For the others I arrived on time and waited 90 minutes, three times for a 5-minute procedure. Today I arrived at 2: 35 for a 2:45 appointment, saw the doctor for my procedure at 4:15, and it took me an hour and a half to get home in rush hour. I shouldnt have been in rush hour if the doctor had not overbooked again.
Timothy OConnor
Via
Google Business Profile
6 years ago
courteny s.
Via
Yelp
6 years ago
First let me say that I had Cataract surgery performed by Dr Manteen AliNiazee and Im very happy with the results. He was personable and professional but did seem a little rushed during office visits. During the surgery itself he met with me before the procedure and took his time to explain what would happen and asked if I had any questions. He also reiterated what the post op care entailed. This went a long way to calm any nerves I had going into eye surgery. The whole procedure lasted less than 15 minutes and he kept me abreast of what he was doing the entire time. I will warn you of a complaint I have with Kovach Eye Institute office practices. In my initial evaluation appointment and approximately 6 follow up visits I have never been seen on my appointment scheduled time. The average wait has been over 45 minutes to an hour. The waiting area is packed to overflow and desk personal are constantly apologizing for the wait time. So while I recommend Kovach for surgery I encourage any prospective patients to pack a snack, cue up a movie on your mobile device and get comfortable, it will be a long wait.
Maria Reyes
Via
Google Business Profile
7 years ago
Excellent Dr!!
Sharon K.
Via
Yelp
7 years ago
I was referred to Dr. Kovach by my optometrist when the need for cataract surgery became imminent. I was treated well, and surgery was planned for and executed in a timely fashion. The result was terrific. I still need to wear glasses, but my world is so much brighter now. My only complaint was that follow-up visits were always lengthy due to a very crowded schedule. However, I have always appreciated the time that doctor took with me, so I justified a long wait with Dr. tending to his people. However, this past month I had my routine visit and I was in , seen and out in under an hour. I was very surprised and very happy. Whatever mode is being used to see people in a timely fashion, keep it up!
1960 Springbrook Square Drive
Naperville, IL 60564