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Kym Mann
Via
Google Business Profile
- Eyecare Optical - Maryville
2 years ago
I called to get an appointment at this location but they were a month out. So, the oak Ridge location was nice enough to work me inbefore my upcoming vacation. However, I needed some trial lenses till Mine arrived that I ordered. They did not have them so they called the sister locations near me and keller lane had them but because I wasn't seen in their office refused to help me. Note that these are all locations of the same buisness. Anyways, Oakridge called all the other locations and Weisgarber was kind enough to help. Point is just go to the other locations cause keller lane is no help and they are rude about it. I've never had an issue getting trial lenses from any Campbell cunningham and Taylor location only keller lane. I feel if I'm a patient giving my buisness all locations should help when the need is there..
Andy Rucker
Via
Google Business Profile
- Andes EyeCare Optical - Bearden
2 years ago
Hacimos
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Main Office
2 years ago
J H2K
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Main Office
2 years ago
I called this morning at 8:00 am to cancel an appointment for tomorrow. Its the holidays and I am out of town with barely any cell service, so I did not get the reminder call until Friday and I was not aware that the Fountain City office was closed today. I gave the person I spoke to all my information which will be sent to the office in the morning. Then, I received the text reminder. I called back to confirm that the appt. was noted to be cancelled and spoke to the most rude, incompetent boy named Johnny who practically called me a liar and hung up on me! I told him that I called and gave information to the guy this morning and wanted to confirm that the information will be forwarded. He stated that there was no message noted and kept repeating am I noting your information, am I noting your information!?! Im not sure if he was asking a question or making a statement. He should be looking for another job!
Amanda McCann
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Main Office
3 years ago
Compelled to tell my experience. 1st visited in 2019, eyes were fine, in 2020, told I had cataracts and needed surgery. I was curious why cataracts werent mentioned in 2019 but went ahead with cataract surgery.I was offered what I was told better replacement lens, had some measurement to my eyes and paid an additional $600/eye. Just found out I have the standard mono focal lens, CC&T staff told me when I called about this, I only got an enhanced measurement, not a better lens.So, floaters are 10 worse than before surgery, I see large brown/ yellow spots on white surfaces, my night vision is shot, I see halos on headlights, making driving at night dangerous.My right eye has persistent pain and my vision is worse than before surgery. Astigmatism was not corrected, as I was told it had been.Ive been back several times to have these issues resolved. Finally sought treatment elsewhereAll in all, I can state that I wish I had not had this surgery done.Do not recommend this eye care center. Theyve forgotten what the word care means.