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Thomas Edwards
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Maryville
1 month ago
Emily Miller
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Maryville
1 month ago
Excellent care by doctors and technicians and courteous and caring office staff.
Jacqueline
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Maryville
1 month ago
I had an appointment on the 8th of July 2024 had a really great appointment no problems at the time appointment I did let them know that I do not want bifocals in any shape or form I just don't like them they said no worries they said that I was to get progressive eyewear no other information was given I thought it a brand of glasses I was not told that they are going to be triple bifocals I was not thinking that they were going to be any type of bifocal have you ever heard of triple bifocals there are three different types of vision in one set of eyeglasses STUPID and dangerous especially if you're trying to drive I even explained to the young lady that I was not told what provision actually was triple bifocals I let the young lady know Keri Tuck that I did not want bifocals and the original visit I stated that I did not want any bifocals under any certain terms they went ahead and build my insurance $580 for the triple bifocals I also told them that today I refused these glasses the young lady keri Tuck tell me that she would go ahead and make me some readers seen I refused to take the bifocals on the way home I got to thinking my new ordered glasses reading glasses we're going to be much cheaper I called their billing department found out it was my insurance said they were billed $580 for the triple bifocals but this office says they only build my insurance 540 also 2 days after my initial appointment I received a bill in the mail for $49 eye doctors office are not supposed to be billing the customer 2 days later because none of the insurances have been sent to our insurance for payments they are not supposed to be sending a bill two customers until all of insurance claims have been paid so if our insurance pays in full there is no money out of our pockets unfortunately being shady try to billing me $49 which turned out I did not have to pay I asked them the billing department if I was going to pay the $49 would they refund me $49 if my insurance paid the whole bill they said no that I would have to fight my insurance but yet they get to keep the $49 I don't think so I talked to Keri Tuck I told her that I would appreciate getting the difference seeing my readers were going to be cheaper than the original glasses that was built $580 she told me that I would not be getting any reimbursement for the difference nor will my insurance I didn't expect any for myself but at least get some of my benefits back that they falsely took or at least my insurance would get reimbursed the young lady also said that she would not be resubmitting another claim because I signed a paper stating I was getting progressive glasses I told her of my initial appointment and what I stated at time of appointment so I'm going to refuse to pick up the wrong ordered glasses or the new glasses I spoke to my insurance they told me that they are not supposed to be doing these tactics so I have filed a grievance with my insurance claim department be very careful because they are shady so when they say progressive glasses it is a catch phrase that they're going to get you misleading you to understand it's one way when it's actually another and have you sign a paper so now they are claiming that they don't have to give any money back also my insurance stated they are not supposed to be billing anybody until all of the claims and you pick up product so I don't appreciate the sleight of mouth comes to their office practices never ever have I had anything like this happen and I have had this UnitedHealthcare dual plus complete and other State insurance along with Medicaid and Medicare since 2005 I could probably work for my insurance company I know my insurance and my insurance right so well so they basically to me they are fraudulently misleading, stealing by misrepresenting and taking my benefits in a sleight of hand way PATIENT BEWARE. THEY PRACTICE MISLEADING BILLING AND MISREPRESENTATION SERVICES AND SLEIGHT OF MOUTH PRACTICING
Ken Daniels
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Main Office
1 month ago
John Holbrook
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Farragut
1 month ago
Friendly atmosphere with unparalleled expertise in cataract surgeries and post-op annual checkups.
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