Drs. Campbell, Cunningham, Taylor & Haun
4.6
1213 reviews
4.6
1213 reviews
  • 5
    1055
  • 4
    47
  • 3
    18
  • 2
    16
  • 1
    82
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    Google Business Profile
    Cheryl suhay Via Google Business Profile - Drs. Campbell, Cunningham, Taylor & Haun - Main Office
    8 years ago
    I submitted my cataract r eye for removal and getting a crystalens inplant.Dr Taylor performed the pre op,", the op and the post op.No issues with dr Taylor. He was very professional, personal, informative.Then I arrived at the Eye Surgery Center of East Tennessee for said surgery and experienced such demeaning treatment by the staff. Since I was the last patient of the day.....it was 11:00 AM (it was a snowy day and all other patients had cancelled) so the office and surgical staff were beyond rude in getting me treated and pushed out the door.In my younger years I was a practicing pediatric nurse practitioner for several decades,I'm well attuned to patient rights and just simply being treated with respect.Since I believe. this surgical center is owned and operated by the 4 physicians in this practice, I put owness on them for permitting such unprofessional actions of their employees.Forgive me if my spelling and punctuation is in error. It has been 28 hours since my surgery and letters/words are a blur
    Yelp
    Benny K. Via Yelp - Laser Center
    8 years ago
    Since my initial review, I've had the chance to discuss my issue with Campbell Cunningham and Taylor. They agreed that it had been a problem in the past, told me that the lady that told me that it was all inclusive over and over, was no longer with them, and that they now include a sheet in the patient package that list what is and what isn't included. If I had received that sheet, then there would been no misunderstanding, and I now feel that new patients will be better informed as to the follow up cost
    Yelp
    Jennifer W. Via Yelp - Laser Center
    9 years ago
    I had LASIK done at Campbell Cunningham Laser Center and have had fantastic results. They have also done LASIK on my father and uncle who have both had amazing and long lasting results as well. Staff was friendly and helpful and the whole process was much easier than I had anticipated. I recommend them to anyone who is considering LASIK!
    Yelp
    Kamryn C. Via Yelp - Laser Center
    9 years ago
    I was not a LASIK candidate and went in to discuss options. Dr. Cunningham did some tests and recommended PRK laser surgery instead. I just recently followed through with the PRK and I have had excellent results. Seriously I went from not even able to see the big E to a perfect 20/20. I would recommended anyone here easily. I've read reviews about wait times but I was back in about 20 minutes!
    Yelp
    Liz A. Via Yelp - Laser Center
    9 years ago
    I went for a routine eye appointment, which was a bit disorganized but ultimately fine. The real problem was their billing department, which is the worst I have ever encountered. After my appointment, I paid my copay and went on my way... Only to later be billed a $100 "contact lens fitting fee." I've worn contacts for 15 years and have never been charged this. When I called to understand and then dispute it, I found the women in the billing department to be rude, unhelpful, and to have virtually no information. I'm not one to write online reviews - that's how bad the service was.<br><br>After months of back and forth and hours of my life wasted on hold with my insurance company, I finally resolved the issue. My insurance company was my savior. That's how terrible this office is, folks. I will never be back.<br><br>I've heard of others who have visited here receiving a similar bait-and-switch. That's illegal for other companies, but fine for Campbell, Cunningham, & Taylor, it seems. Best of luck to anyone who dares to go here!<br><br>Needless to say, I went to Tennessee Lasik on Cogdill Road for my lasik surgery. Professional from top to bottom and no hidden fees!
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