Sort By:
Liz A.
Via
Yelp
- Laser Center
9 years ago
I went for a routine eye appointment, which was a bit disorganized but ultimately fine. The real problem was their billing department, which is the worst I have ever encountered. After my appointment, I paid my copay and went on my way... Only to later be billed a $100 "contact lens fitting fee." I've worn contacts for 15 years and have never been charged this. When I called to understand and then dispute it, I found the women in the billing department to be rude, unhelpful, and to have virtually no information. I'm not one to write online reviews - that's how bad the service was.<br><br>After months of back and forth and hours of my life wasted on hold with my insurance company, I finally resolved the issue. My insurance company was my savior. That's how terrible this office is, folks. I will never be back.<br><br>I've heard of others who have visited here receiving a similar bait-and-switch. That's illegal for other companies, but fine for Campbell, Cunningham, & Taylor, it seems. Best of luck to anyone who dares to go here!<br><br>Needless to say, I went to Tennessee Lasik on Cogdill Road for my lasik surgery. Professional from top to bottom and no hidden fees!
FRED RANAHAN
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Maryville
9 years ago
i guess some people complain about everything..as far as myself Kirk Haun did great job with my laser, helped with my glaucoma..Dr. Taylor is a great guy, and doctor..and the entire office is helpfull..wouldn't go any place else..Fred Ranahan
Jamie abernathy
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Main Office
12 years ago
not considerate regarding time at all. I have been with CCT for over 4-5 years now, each time giving them another chance. One incident I sat for two hours waiting to be seen. I finally got up and said I was leaving. They assured me they had an emergency so I waited it out to be seen. I skipped last year but went back just a month ago. I was determined that if after an hour I will still sitting in the front lobby I would let them know they are just too busy to show some respect for my time. I work in a medical office and know that just because doctors allow this it doesn't HAVE to happen. After one hr I got up and said I would have to leave. They offered to get a supervisor yet that took 20 more minutes for her to come up and get me back in. Again they apologized for an emergency. This is just the standard phrase rather than the truth. There are plenty of good eye doctors out there and this place obviously has too many patients to treat them with respect. Our patients are not kept waiting for more than 5-10 minutes in the lobby. and then we the staff are repremanded.
Craig S.
Via
Yelp
- Laser Center
14 years ago
I had a Lasik procedure at Campbell Cunningham and have loved the results. They talked about the risks and treatment plan in detail and I went into the procedure with the right expectations. I have recommend them to a few friends considering Lasik.
<<
<
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
>
>>