I have had a droopy upper eyelid for several years and it has only gotten worse with time. I didnt think I would qualify for surgery and I am living on Disability so I wouldnt be able to afford cosmetic surgery. I seriously look like someone punched me in photos. It turned out that I actually qualify for surgery on both upper eyelids. Im very happy with the incredible kindness and care from the very lovely Jill who encouraged me every step of the way and Dr. Michael Murphy for really being invested in my very best outcome. A all around. The front desk folks were really caring and on top of things also.