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Melinda Chandler
Via
Google My Business
- Zelda
2 years ago
Neil Franklin
Via
Google My Business
- Zelda
2 years ago
0800 appointment. Was first called at 0915. Examination began 0930. Completed examination 1000. Signs warning of long waits due to short staff. Seems scheduling might have been adjusted.
Barbara Crippen
Via
Google My Business
- Sturbridge
2 years ago
the doctor appears to have a great case overload. He was in & out during my appointment & probably spent less than five minutes with me.
Donna Lovelette
Via
Google My Business
- Sturbridge
2 years ago
Appointment was for 8:40 am on Nov 24, 2021. At 9am I asked when I was going to be seen. I was told I was next. Two more people where called back. Finally at 9:20 I was called back for eye chart exam. Guessed at several lines. Then back to waiting room. Then called to do a infield(?) Test. Started with left eye covered, focus on yellow dot, hitting trigger every time I saw a light flash. Then to left eye. Started test then went black with flashing light hitting trigger when I saw light. It went black to white, then black then white backgrounds through the left eye test. After test both eyes were watering. Then called back for eye pressure test which she looked it left eye 3 times. Then finally called back to see Dr. Dr. Said they test didn't match up with previous test and today's test. He said my eye got tired and need to redo test in 4 to 6 months. The week before test use warm compress at night and load up eye with drops during day. At 10:22 I was done with appointment and really didn't get anything from it except watery eyes, tired eye, retest in 5 months with pretest procedures. I know the Dr could not really do much else but retest in order to see what is going on but I do think the staff needs to keep patient files better and not misplace causing excessive wait times.
Janet Reese
Via
Google My Business
- Zelda
2 years ago
No excuse to wait over an hour an a half to see the the doctor The doctor and staff are great, but something needs to be done about the wait time of over an hour and a half is absurd.