Mann Eye Institute
5.0
Fannin Location
5.0
1762 reviews
  • 5
    1676
  • 4
    86
  • 3
    0
  • 2
    0
  • 1
    0
    • Sort By:
    Google Business Profile
    Courtney Williams Via Google Business Profile
    7 years ago
    I went there because I misplaced my glasses and needed the annual eye check up. I was so impressed by the professionalism from beginning to end of my appointment. I wanted a certain type of framed This location out of all the of the clinics had them. Ashley Williams was the person that helped me. She took her time and gave me genuine feedback on which frames would fit me and my lifestyle. Very knowledgeable of her department. When you go there, I garunteee your experience will be as delightful as mine.
    Yelp
    James M. Via Yelp
    7 years ago
    I have always had great service from the staff at this location however this past time Ashlley Williams the optician truly went above and beyond to help me.<br><br>I broke the last pair of glasses that I had and Ashlley put a rush on them for me. When they came in everything was great...until I walked outside and noticed that they did not include the transition lenses. I called her on the phone and she ordered me a new pair at no cost, you would expect that. She told me that I could keep the incorrect lenses and then she asked if I wanted to just have a whole new set done including the frames and that way I would have 2 pairs of glasses. So I ended up with getting the second pair for just the cost of the frames and now I have 2. Almost buy one get one. <br><br>It is this kind of customer service that is so lacking in the society today. She didn't give me something for free, she just took a moment looked at differently and made the whole experience better.<br><br>It made me feel like I was a person and not a "customer".<br><br>Great Job!<br><br>Thank you,<br><br>jim<br>832-231-0088<br><br> --
    Google Business Profile
    Jessica Bazan Via Google Business Profile
    7 years ago
    Google Business Profile
    Bill Funderburk Via Google Business Profile
    7 years ago
    My experience with Mann Eye goes back a long way. After my wife and I moved to Houston in the late 70s, friends recommended we visit Dr. Robert Gillette for eye care. His office was located at the corner of Binz and San Jacinto. Unfortunately he died of cancer at an early age. I'm not sure exactly what his relationship with Dr. Mann was, but at that time I started with Mann, which is today the Mann Eye Institute located on Main St. Over all the years since, I have never entertained the thought of using anyone else. I hardly have enough words in my vocabulary to tell you how much I respect how good they are. Their facility, the staff, and how they conduct their whole operation is just excellent. And just as their technical expertise is top rated, so is their relationship with the care of customers. When I have occasion to visit their offices I feel as if I'm visiting with old friends. Friends who are deeply concerned about my well being and who will do everything they can to see that I'm well cared for, and completely satisfied with any procedures that were necessary. They get my highest rating in all respects. All five stars +++++!
    Yelp
    Vy N. Via Yelp
    7 years ago
    Mann Eye Institute is such a great institution! Both my husband and I just got our Lasik done by Dr. Mike and Paul Mann. They are both very professional and friendly. All the doctors there answered all our questions. Julie and Grace were also very helpful in our pre and post-op visits. Everyone was very helpful and friendly. The procedure was not bad at all. You just feel a bit of pressure and there was a smell of the laser. It took about 15 mins. The wait is the only long part. But other than that it was quick and simple. The first couple hours there is discomfort and burns a bit. They give you valium so you have to sleep through it. YOU NEED TO SLEEP THROUGH IT! or else it will hurt. I sleep for about 4hrs and woke up and everything was a lot better. Now both my husband and I can see without the need for glasses or contacts anymore! LOVE IT! Definitely life changing since we both rely on glass since we were young.
    << < 303 304 305 306 307 > >>
    5115 Main St Houston, TX 77002
    https://www.manneye.com/locations-directions/houston-location/
    (713) 580-2500
    OR