I want to give a 5 star review because the actual office visit and Dr. Hicks was GREAT, however now that Ive been trying to call and speak to an actual person at the Baytown office has been not so good.

This business by appointment was selected for me by the VA clinic of Texas City due to my choice of receiving a complete eye exam before the VA system could schedule me for a September visit, three months away.It was an option to have at the time I visited my primary care last month. The VA only covers the exam, so Im rating this business on that choice. And not based on their optical center.The front reception staff, although knowledgeable, are limited in their ability to assist you with all of your questions. Besides assisting you with checking in or out for your appointment, they also handle your intake for reception by your exam and prescription issuance if by request. Unless you are a US veteran (military) as well. In that case, youll be issued your prescription upon checking out in case you decide to obtain your one and only pair of glasses by the VA.It is unknown by me at this time that the VA will have me return here in 1 to 2 years for my next exam in the future. Based on their future scheduling and optometrist availability.And too, considering the reception here by handling your consent forms by obtaining your name initials and signature of your name digitally in person or online before admittance. They will provide you with answers or clarity about your situation if you are patient until they are able to get back with you, with your request and answer.In conclusion, Dr Tammie was pleasant and professional as she can be, in a public profession she holds together and handles daily business in Baytown.

Very good service a little expensive but overall very nice helpful professional people there