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Carolina G.
Via
Google Business Profile
- Pennachio Eye - Clermont
2 years ago
Dr. Pennachio is great but be aware that his staff is not. Receptionists, doctor assistants, and billing department, all of them were rude and seem not to have patience to work with customer service. Also, made me over pay for my appointment before I left even though I told I was supposed to pay only 20%. The insurance did pay the 80% and now I need a refund. Needs improvement.Update: I received a call from the office in regards of my concerns. Sharon was very attentive, helped me with my questions related to my eye issue, and processed my refund. This is a great example of customer service.
M Db
Via
Google Business Profile
- Pennachio Eye - Clermont
2 years ago
Very nice and friendly staff!Lots of frames to choose from
John G
Via
Google Business Profile
- Pennachio Eye - Eustis
2 years ago
2nd time I have been to see this doctor once in Clermont once in Eustis service was OK, staff is friendly but the doctor always seems to be late.
Helen Troy
Via
Google Business Profile
- Pennachio Eye - Clermont
3 years ago
Very thorough exam. Nice office and everyone is friendly.
James Belland
Via
Google Business Profile
- CFES - DeLand
3 years ago