My husband and I had scheduled back to back eye exams at the Raeford location and had to wait 3 months for our appointments. Upon arrival the parking lot was full when we arrived and some cars were parked in the grass. The inside lobby was just as crowded. Checking in was fairly simple and went swiftly, however we waited about 45 minutes before we were eventually called back. Once we got to the back things were a little bit quicker. They had a second, smaller waiting area that was less crowded. We both saw Ron Faircloth for our exams. He was friendly and down to earth and didnt pressure me about which contacts I should use, unlike some eye drs Ive been to where they have a program with a company and they just pressure-sell you to buy a certain brand from them. I mentioned I dont prefer dailies and Ron listened and suggested a brand that I was already familiar with and liked. After our exams, we were then greeted by someone else who helped us select frames that was covered through our insurance. They had a much better selection of frames that my insurance covered - unlike the last place I went where they only had like 6 frames for me to choose from. Overall the entire staff was pleasant, professional, and courteous. I would definitely consider going back for my next eye exam and recommend this location to others.

Handled professionally and on time

For my first appointment as an adult the experience was great. I was able to be examined, procedures were explained before attempting and results of imaging were given after each exam. The optometrists was very friendly and very helpful explaining my concerns. The only negative is that they over scheduled there patients for that day. Everyone was on top of each other, for a small office that's just not ideal with so many viruses going around. I will be back but hopefully on a less busy day.

I give 4 stars because the wait was very. on Fridays they close at 4 pm. I was not expecting, to wait that long and was impatient. I had set up another app. and 2 hours later and barely made it.