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Theresa Troiano
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4 months ago
I have been with this practice for many years...my only problem is staff professionalism. Whenever a staff member enters an exam room with a patient sitting in the chair they should automatically say ...hello, my name is xxx Im here to check the computer, your eye dilation, whatever. I was in the chair, girl came in, clicked the computer snd walked out...kinda rude. Other than that, very satisfied with the level of care I receive.
Jim Lyons
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6 months ago
Bhishma Patel
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6 months ago
Dr. Smail was great. Very pleasant experience! Unfortunately, cannot say the same about the front desk staff. Not necessarily rude but definitely impolite. It felt like I was annoying them with my presence. I said thank you as Im leaving and couldnt even get a goodbye or youre welcome. I know its not a big deal but it doesnt hurt to just be a nice polite person especially when you have a patient facing role. Ive been at a front desk before and I always greeted people with a smile and pleasant attitude.
Laurie Smith
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6 months ago
I waited to long to see the doctor
Rankin Rankin
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7 months ago