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2618star
Via
Google Business Profile
6 years ago
Ben L.
Via
Yelp
6 years ago
Ultimately a great experience. The staff here are very skilled and I fully trusted their abilities to examine my eyes, diagnose any issues, and perform LASIK. I had the procedure last Friday and already feel like I'm getting back to normal - except, of course, with much better vision. The actual procedure was very fast and expertly performed. I would recommend to anyone looking to get LASIK done, or at least looking for a free consultation. The only negative, which I did not dock any stars for because ultimately they didn't matter enough to me, is that it does feel like a large and impersonal office, and so the overall experience can also feel quite impersonal. Front desk staff are sometimes a little disorganized and you can feel shuffled from room to room, sometimes waiting for quite a long time without anyone letting you know that you haven't been forgotten. Again, ultimately everything was performed well, but you are also clearly one of many of their customers.
Leah Wofsy
Via
Google Business Profile
6 years ago
I had PRK 6 days ago. The day of the procedure went well. Everything went smoothly and was relatively quick and painless. However, with that meant that I never actually saw my surgeon on that day. You're brought into the surgery room and immediately laid down on the bed and one eye covered, there isn't even time to look around and see who is there or take in where you are. Then after they immediately move you out to get the next patient in. It would have been nice to have some time to take in the room and maybe even have a quick word with the surgeon.Also, I had a lot of problems with the prescriptions they sent in. The instructions sent to the pharmacy didn't match the instructions given to me the day of the surgery, so I ran out before my pharmacy was approved to dispense more from my insurance. However, more importantly, the original prescription wasn't even enough to last for the entire duration of how long I am supposed to take the drops so I ended up having to pay two extra co-pays that, had they written the prescription differently I wouldn't have had to pay. They ask you to bring your drops with you to the day of the surgery, but the tech never checked to make sure the quantities were appropriate.Overall, I would recommend this place to others, however, it wasn't perfect.
Eni P.
Via
Yelp
7 years ago
I recommend Boston Laser they treat me very well and answer all my questions. I will go back to them again.
Alison C.
Via
Yelp
7 years ago
I did reach out to the officevto let them know about the issue with my lenses and they scheduled another eye exam in the Wellesley office. I have to say I had a much better experience visiting the Wellesley office it was quiet and the people were overly friendly and sincere! My prescription was incorrect and they corrected it and will now replace the lenses on the four pairs of glasses I bought. So overall I am extremely pleased with this experience.
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