Boston Vision

4.9

4430 reviews

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Sue C. Via Yelp - Brookline

11 years ago

Boston Laser is a great practice and exceeded my expectations in many ways. I've heard nothing but positive things from family and friends who have also gone there for Lasik. Dr. Melki is very courteous and approachable, and his expertise is well known and highly published- so you know you are in good hands. I also met with Dr. Lee for a consultation on a skin/cosmetic issue, and he was fantastic as well. He spent a good amount of time with me during my appointment and answered all of my questions/concerns. The staff themselves are professional and do their utmost to make you feel welcome and attended. The girls at the front desk were friendly and conversational with me while I waited to be called in, which always makes me feel more comfortable at medical appointments. Appointments themselves were convenient, and the office itself seemed very clean and presentable- and bonus- they have a little coffee station in the waiting room. I would definitely recommend Boston Laser to anyone I knew looking for Lasik or general eye care.

Cait T. Via Yelp - Brookline

11 years ago

Dr. Melki and all of the support staff at Boston Laser are so wonderful! You always feel welcome in their office. Everyone is extremely friendly and has a smile on their face and an answer to all of your questions. I could hardly see the big "E" on the eye chart two months ago, and now my vision is 20/15! I couldn't be happier!

Maureen F Via Google Business Profile - Brookline

11 years ago

I was recommended to go to Boston Laser from a friend who happens to be an Eye Doctor. He told me all about Dr Melki and how he was so happy with his whole Lasik experience. Well he was absolutely right.!!!I went for my consultation in November and had my treatment done on Feb 14, 2014. The staff at Boston Laser are great: they make you feel so comfortable. Any question I had before, during, and after my treatment was always answered promptly. Dr Melki, Rick Young, Rachel, Dr V, and the rest of the staff are very professional. I'm so glad I did my treatment there. I love having my distance vision back !!! Thanks Dr Melki and Boston Laser.

Lynda T. Via Yelp - Brookline

11 years ago

Edit: 3.23.16 For anyone still reading my review edits, here's an update. My right eye is still isn't as good as my left eye. I was told it's b/c I have dry eyes. I've never been told I had dry eyes before coming to Boston Laser. I've been using eye drops every day but they don't seem to help the vision. Dr, Melki wants me to try Restasis but I'm hesitant b/c it's something you have to use forever to continue getting the results. Feel free to message me for further details! Edit: 9/3/2014 I'm a little late to make this edit: I got my enhancement surgery on my right eye. My vision as a whole is much better. I no longer see the difference between the prescriptions. My right eye still isn't 100%- it's not as clear as my left but overall I think the surgeries were a success. My husband got ICL from Dr. Melki. It's a different procedure and too long to write about so if anyone is interested feel free to message me and ask. If there is something I had to critique I would say Dr. Haque finished her fellowship and a new Dr. is now at the office. It's a bit of a hassle for both my husband and I because follow ups with the new Dr. means more follow ups since she tells both of us to "see Dr. Melki" another day. --------------- Edit: 3/30 Hopefully my edits won't make this review too long but Rick called me last week to come in earlier for my 1 month check up. I appreciate the thought and overall Rick has been great. The appointment is completely different than my previous appointments. It wasn't rushed and even got to ask all my questions. Dr Melki and I had ample time to express our concerns and miscommunications. My right eye hasn't improved but the meeting has made me more optimistic. We created a plan and potential timeline for my touchup (if needed). I'm looking forward to the next few appointments and re-surgery if necessary. ------------- Edit: 3/12 After much thought about everything I've decided to amend a statement: I still recommend Lasik but I do not think that you HAVE to get it at Boston Laser. As I'm writing this I'm struggling with the differences in the eyes. I realized that if you qualify for Lasik (not including the ICL-I have no comments on that) go to a doctor of your choice. Boston Laser really isn't that unique that you should only go to. I know people who did Lasik at other places and they have no problems. You don't see DR Melki until the surgery day (if you're lucky than before that). You only deal with the staff prior so you're really not getting Dr Melki expertise. In my situation, if your eyes don't get 20/20, no one cares. No one has called me to followed up and no one even cared that my eyes are not 20/20. My friend who had his done elsewhere received followed up phone call, balloons and flowers. I always wonder, if this happened at a different practice, they'd probably cared more. The biggest thing is "IF". Honestly, I doubt it would have happened if I had went somewhere else. The saddest part about this is that the more popular they get, the less personal they become. ----------- I had my Lasik surgery there less than a week ago. My left eye is great, the right eye is not great and will need re-surgery (most likely). I guess I'm one of the [un]lucky ones that didn't get 20/20 in both eyes. Reading is tough and seeing far is tough because my right eye is so weak. Everyone on yelp is correct in their review of Dr. Melki's bedside attitude. Going in I had no issues with it b/c I had expected a perfect surgery. Honestly, when the result wasn't perfect, the bedside attitude is the worst you can get from a surgeon. I walked out feeling defeated, upset, and devastated. No answers were given as to why it happened and no comforting words. Dr. Melki pretty much said "you could be the 3% that need the resurgery". me: " ... " DR Melki: " You don't remember? go re-read the contract it's written on there". Then he in little words, ushered me out to make my 1 month appointment. I went home and re-read everything given to me and nothing says anywhere about the 3% crowd. On the folder they give out at the consult did say 1% of lasik outcome is not 20/25 within 12 months and for lasek it's 3%. I'm assuming this is what he was referring to even though I did not have Lasek. I've tried to find information on a re-surgery on the website but no luck. I'm not sure if it's because it has rarely/never happened or they don't like to post that information. My eyes currently are a huge improvement to what they were before surgery and I will update after I have my resurgery 3 months later. I don't regret the procedure. Be warn, you barely get any time with the doctor. I saw him for 2 minutes the day of the surgery and another 2 minutes the 1 week follow up. I specifically asked for the time he was in the office though. On a side note: I did call the doctor over the weekend that I saw the difference and he sounded a smidge bit more "concerned" so I think he does have some emotion to him.

ashley p. Via Yelp - Brookline

11 years ago

Dr. Melki's expertise is absolutely second-to-none. I had cataract surgery in one eye (sports injury), and LASIK in the other, so I've experienced a breadth of the catalogue offered. My vision went from -7.5 or so (that's 20/800) to 20/20 in one eye and better than perfect, 20/15, in the other. Dr. Melki was honest, to the point, and answered my random emailed questions in minutes, even when i sent them very late at night. The facilities are clean, the staff is polite. Know, however, that you aren't going into your childhood's eye doctor's office. This is a pretty massive operation, and you could see upwards of 5 or 6 medical professionals in a visit. I felt a little passed around - not a very personal experience. They have at least four waiting rooms, depending on what tests you need, if your eyes are dilating, etc. It's as efficient as possible, but don't expect you'll have the attention of the highest chieftains for more than absolutely necessary. And, as ever, take your medical experience into your own hands. Dr. Melki didn't describe every detail of upcoming my experience because he's not a mind-reader and because he'll laser a LOT of eyes each Friday (I think my eye was #44), so I had to make a point of sending emails to the office when I thought of something. And sitting on the gurney for my cataract surgery (Melki does those at hospitals, not at the clinic), the instructions the hospital had were for the WRONG EYE. But Boston Laser's paperwork were for the correct eye, which was a comfort. It took some time to change the instructions. But then they put a tiny stitch on the front of my eye that i couldn't see or feel and they removed the next day, but I still feel totally metal. There seemed to be a lot of post-procedure checkups, which was good, even if Brookline is a pain for me to get to. I feel very well taken care of. I didn't even mention yet - I LOVE MY NEW EYES. I thought that since I've worn contacts every day since I was 10 (that's 23 years, people) that I must not notice my contacts. I was wrong. An itch here, a lens adjustment there, extra fast blinking to clear something up, stinging after taking them out. I had no idea how much I thought about them!