Pacific Eye Associates
4.8
102 reviews
Dr. Emily Sarah Charlson
4.8
102 reviews
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    Kimmy Carter Via Google My Business
    Absolutely beautiful kind perfectionist. Exactly who you want as a surgeon. I highly recommend!!!!
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    Christopher Moore Via Google My Business
    So impressed at being able to schedule an appointment for the next day, even as a new patient. The visit was efficient and informative. Dr. Charlson was friendly and engaging. Overall, great experience!
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    Stacey Michaels Via Google My Business
    DO NOT GO TO the dr.charlson. she is a THIEF and will WAY OVERCHARGE You for filler. AVOID THIS thief at all costs.
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    Hannah Landsberg Via Google My Business
    Im going to have to give Dr Charlson and her office one star. The reason I dont give it zero stars is because I am praying that she did the procedure on my eye well - which would give her a 5 star rating for that important 60 seconds. Sadly everything else regarding my experience at her office gets a zero. I am still healing and will know how this all turns out medically later but I am not returning to this office for follow up.If you expect respectful and prompt communication and care - this is NOT the office for you. I have felt neglected, dismissed and outright treated rudely by the office and Dr Charlson indirectly.1) Day of procedure, I left office without proper discharge instructions (I was discombobulated with a bleeding eye so I didnt think about after care). Later, same day, as I was driving home, I called 3 times in afternoon when I had severe pain, and was each time told Dr would call me right away. I called 3 times because business hours were drawing to an end and I hadnt heard from her or her medical assistant. I never did hear from Dr Charlson. I had to reach the after hours doctor for assistance.2) The medicine Dr Charlson prescribed was not available - we called numerous asking if theres an alternate over the next several days - no response from Dr Charlson or her team.3) Post cash payment of appointment and the procedure itself as we went outside of insurance, I was billed for 2 labs totaling $2000 - neither billing nor the medical manager who is shockingly rude for that matter - was able to help me understand why there are 2 bills and not one for the labs.On a side note, I did ask Dr Charlson whether these labs would cost thousands (as these particular labs were recommended but not completely necessary) and she said no, not thousands. Yet they are thousands.4) Also, I received bills first and had to call several days later and request results - Dr Charlson did call at that point after I left yet another message.5) Again left message for Dr Charlson about 3 weeks after procedure regarding continued eye discomfort as well as billing - crickets.A special sub-zero star goes to the office manager. I was referred to him once - to ask why the doctor wasnt responding to my queries regarding post-procedure care and medication and he rudely told me that he cant help me and I need to ask the doctor.I was sadly referred to him a second time - billing asked me to call him in regards to the lab invoices that I didnt understand, and again he said he cant help me AT ALL and to never call his cell phone again (the lady in billing told me to call that number it! I didnt know it was a cell phone!!)This is all about my precious eye - I have 3 children who need a mother who ideally can see and function. I feel disrespected and neglected which is a yucky feeling as I had high hopes going to Dr Charlson based on the other reviews.
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    Dr. Emily Sarah Charlson
    Dr. Emily Sarah Charlson
    +1(415) 923-3007
    ABOUT
    Dr. Emily Sarah Charlson
    Ophthalmologist Emily Charlson, M.D., Ph.D. is a specialist in oculofacial, orbital, and aesthetic plastic surgery. She is an expert in eyelid, orbit, and tear drainage surgery including droopy eyelids and eyebrows, eyelid bags, eyelid cancer/Mohs reconstruction, eyelid malpositions, thyroid eye disease/decompression, orbital tumors or masses, and tearing due to tear drainage system problems. Dr. Charlson implements the latest medical and surgical therapies including biologics for orbital carcinoma, corneal neurotization (nerve grafting) to restore corneal sensation, and Teprotumumab for thyroid eye disease treatment. Cosmetically, she performs aesthetic eyelid, eyebrow, and midface surgery, as well as injectable fillers/botox and skin resurfacing for full facial rejuvenation. Using the latest minimally invasive techniques, she strives to balance eye function and aesthetics with patient-centered customized approaches. Dr. Charlson graduated from The University of Pennsylvania after a 7-year dual degree MD-PhD medical scientist training program. Her Ph.D. work centered on genomics, deep-sequencing, and bioinformatics with the Human Microbiome Project. She presented her work at numerous national and international conferences with publications in Nature Biotechnology, Nature Methods, and others. Her work is recognized with the University of Pennsylvania Institute for Translational Medicine & Therapeutics Prize for Clinical Translational Research and Jeffery W. Berger Ophthalmology Research Award, among others. She completed her ophthalmology residency at the University of California, Irvine. Here, Dr. Charlson led the development of a novel digital prosthetic eye using OLED micro-screens and 3D printed glasses incorporating a convolutional neural network artificial intelligence algorithm for pupil tracking funded by an Institute for Clinical Translational Research Rising Investigator NIH Grant. This work was presented at several international conferences and recognized with a UCI Research Excellence Award and American Society of Ophthalmic Plastic Surgery (ASOPRS) Innovation & Achievement Award. Dr. Charlson pursued an intensive 2-year American Society of Ophthalmic Plastic Surgery fellowship in oculofacial, orbit, and aesthetics as of one of only a handful of fellows annually selected by ASOPRS with Byers Eye Institute at Stanford University. She received a Heed Fellowship Award from the Society of Heed Fellows and lead significant contributions to survival analysis of globe/eye salvaging therapy for orbital malignancy, use of immune-checkpoint inhibitors for advanced orbital carcinoma, and new methods of corneal neurotization. Most recently, she designed novel artificial intelligence algorithms to predict thyroid eye disease development in newly diagnosed Graves’ and Hashimoto’s disease patients useful for evaluating the risk of thyroidectomy vs radioactive iodine ablation (RAI) in thyroid patients. This work was recognized at international conferences and awarded the ASOPRS Innovation & Achievement Award. Outside of medicine, she loves running/swimming/cycling as a triathlete, taking her two Rhodesian Ridgeback puppies to the beach, and traveling internationally with her family.