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John H.
Via
Yelp
- Weymouth Office
7 years ago
My family and I went there because they became associated with our PCP. Their Norwell office is very rude, the staff incompetent, and the doctor pushes services you do not need while she looks at herself in the mirror! Reminded me of a car dealership and not a medical office. Its gets worse. They also billed our medical insurance for services we never received! Very sleepy office. They know what your insurance will pay for regardless. I would have never known if a matter regarding a deductible on my visit with my new eye doctor didn't expose this fraud.
Percy Fedders
Via
Google My Business
- Norwood Office
8 years ago
First visit, no one at the front desk. Sat in the waiting room listening to the office small talk for half an hour. Left after talking with office person. What a bunch of BAFOONS.
Liz F.
Via
Yelp
- Weymouth Office
8 years ago
Not sure what flavor of KoolAid they have all drank here, but every single person on staff including specialists walk around like Stepford Wives and they ALL talk in this weird robotic tone and they do not even listen to what you are saying. They lost our appointment for per-cataract surgery testing - which is a pretty big deal - and no one in authority even stepped in to apologize for the error. But since they have the MONOPOLY on eye care and surgery in this area there is no where else to go. If you HAVE to come here, bring your ATTORNEY and a STENOGRAPHER with you. Oh yes - they will harass you for return appointments like nobody's business. I just feel SUPER SUPER uncomfortable doing any type of business here. Seriously.
Annie T.
Via
Yelp
- Weymouth Office
9 years ago
About a year ago, I came in for a routine eye exam for a contact lens RX and paid up front for the cost prior to entering the exam room. I have had a dry eye problem for a long time and indicated that on the questionnaire. The doctor took it upon himself to address the dry eye problem (even initiated a dry eye test that I did not ask for). I was told to come back in a few weeks for a follow-up and at that time, I would receive my contact lens RX. Less than a week later, I received a bill for over $200. I had no idea I was being charged for a service I did not request. I brought this up to the young lady at the front desk prior to entering the exam room on my second visit. She agreed that the doctor should not have changed the nature of the appointment without making it clear to me. She told me she would look into it to get it taken care of. I still continued with the follow up visit because I still needed my new RX. I sat in the exam room for less than 5 minutes where the doctor told me to continue to use eyedrops (which I already knew and have been doing for years now) and then gave me my contact lens RX. <br><br>A year later, I'm still receiving notices for the "overdue balance." I contacted the billing department and explained my situation. The best they could do for me is give me a small reduction on the bill amount. The money isn't the issue. It's the principal that I'm being charged for a service that I did not request. <br><br>Definitely not coming back and definitely not recommending to anyone.
Bob S.
Via
Yelp
- Weymouth Office
9 years ago
If you have plenty of time on your hands by all means go there, I can't say much about how good or bad they are, but the wait was awful, my appointment was for 10AM and I was still sitting there at NOON waiting to see the doctor, they gave no explanation as to why it was taking so long, so I left after saying a few words about wasting my time and how my time is just important as a doctors time, I have no idea why a doctors time is considered to be more important then mine, which seems to happen all of the time.