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Taylor Brown
Via
Google Business Profile
2 years ago
Really great doctor! Was super thorough and spent the necessary time with me. Great bedside manner and clearly knows his stuff. Just wish he took my insurance - VSP medical
Margo Ingram
Via
Google Business Profile
2 years ago
Very thorough eye exam, wonderful staff - great experience.
Mary Maclennan
Via
Google Business Profile
2 years ago
Amanda Hodges
Via
Google Business Profile
2 years ago
Excellent experience. From the first phone call to post-op, customer service was amazing. The procedure was quick, I was well informed and Ive had great results. I could read the clock on my wall when I woke up from the post-op 4 hour nap. Amazing!!
Tim Thornton
Via
Facebook
2 years ago
Great doctor(s) and horrible billing department who tells you one thing and then comes back later with new bills and when you try to talk to them about the bill, they want to explain the insurance procedure to you. We understand insurance, but when you dont know what insurance is going to cover--DONT TELL THE CLIENT THAT INSURANCE HAS TAKEN CARE OF EVERYTHING ELSE, ONLY TO COME BACK A MONTH LATER WITH A NEW BILL. And if you dont listen to the insurance billing process repeatedly--they have no problem hanging up on you on a recorded line. It doesnt matter if it is recorded, because no one in management is listening to the recordings. Its just something they have to do or say--Im not sure which. Its not so that they can learn and change their customer service procedure. So, Great doctor. Terrible sense of customer service.
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2600 Via Fortuna, Suite 400
Austin, TX 78746
OR