South Austin Location

5.0

1092 reviews

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Kari F. Via Yelp

13 years ago

In my years of utilizing Yelp to find the best spots in town, I dont think Ive ever once written a review. Mann Eye Institute is beyond deserving of 5 stars.brbrI was browsing Groupon one day for a deal on a massage when I came across Mann Eyes deal. I had a friend whod just had LASIK done days before and it got me wishing for it again. But I grew up blue collar and Ill die blue collar; theres no way Id ever be able to afford LASIK!brbrDespite my financial shortcomings, I called up for a free consultation; that way, Id at least know if my dream was possible, that I was eligible to get LASIK.brbrI walked in to be greeted by theee friendliest front desk Ive ever approached. They got me checked in and I waited just a few moments to meet with Kevin. He explained the procedure and risks and blahblahblah, and also mentioned that financing was an option. When I brought up the Groupon, he advised me not to waste the $100; theyd just give me the price the procedure would be with the deal (less than $4k for BOTH eyes!). Since LASIK has been a (nearly) lifelong dream, I had very few questions about the procedure and side effects. I was more concerned about if I could afford to do it. He told me financing was available through CareCredit, no interest for 2 years. *GROAN* Ive applied for CareCredit more than a few times, and have always been denied. Despite my wonderful experience with the staff that day, I went home feeling a bit melancholy that I would not be able to have the procedure done.brbrLo and behold, the stars aligned and CareCredit actually approved me for the amount of the procedure!! I called immediately and scheduled an appointment for 3 or 4 weeks out (I had to stop wearing my contacts for at least 2 weeks before) and got super amped.brbrFlash forward to my pre-op appointment 2 days before; Mirta took my measurements and was wonderful, engaging, and warm. There was a bit of a geek-out session when they discovered my corneas were exactly the same measurements (what can I say, Im a symmetrical freak of nature!). Dr. Cessac came after and talked me through what to expect on LASIK day, and Kevin came in to provide a little more detail. I felt like I was being attended to by the entire staff. The entire awesome, friendly, knowledgable, humorous staff.brbrLASIK day I expected myself to be a ball of anxiety. Im not sure if it was the Valium or the staff talking me through each step, but I felt incredibly comfortable throughout the quick, painless procedure. I had been told previously to expect to be there for 1-2 hours, but I was in and out in less than 45 minutes.brbrI was only able to sleep for 2 hours when I got home (they recommend at least 3), but I was too excited. I still mustve slept through any post-op discomfort (itching, burning), because I felt absolutely normal when I woke up (minus the cyclops goggles). I was able to still go grocery shopping, catch up on some Breaking Bad, and grab a margarita at Chuys (all in the cyclops goggles). I drove myself to my post-op the next morning, and again was in and out in less than 15 minutes. They even gave me a little gift (fittingly, a coffee mug that reads I heart My LASIK A Latte and my favorite flavor of Bebop Biscotti; HOW DID THEY KNOW?!).brbrAll in all, I dont think I couldve had a better experience. I never felt like I was just another patient when I walked in, and still cant get over the fact that I CAN SEE. MY EYES WORK. ITS FABULOUS.brbrI love you, Mann Eye!

Mark B. Via Yelp

13 years ago

My initial phone call with David was very informative. I set up an appointment for 3 weeks (no contact period) and met Kevin who was personable and very knowledgeable. The surgery went as expected and uneventful. It was quick and painless. They have the latest and most advanced technology. The results are awesome. I can see without glasses or contacts. Thanks to Kevin, Connie, and Dr Paul Mann for suggesting Blended Vision. I was reluctant to try Blended Vision but 3 days after the surgery, I have determined it is perfect for me. At 51, I was needing reading glasses occasionally, or sliding my contact to the side. With Blended Vision, I can see up close and in the distance. It didnt take any time for me to get used to it.

Caitlin K. Via Yelp

13 years ago

My husband and I went for the free consultation for LASIK and scheduled him for the procedure. Julie was extremely helpful and helped with some rescheduling issues and a lost prescription all via email.brbrThe day of the procedure, we arrived at 3 oclock for his appointment. We waited until 4:10 until a young man gathered everyone together to go over the drops and post-surgical instructions. While they were going over everything, my husband was called to the back, but wasnt able to go when called because of this. I felt this was a very poor use of time and after waiting for so long, they should have been done going over post-op care long before. brbrOnce in the back, the technician came in and cleaned his eyes with a gauze with no gloves on and she left the room without washing her hands. I saw several employees in the back operatory hallways walking around with Starbucks and in a medical facility that needs to be kept in the break room. brbrI got to stand outside and watch the surgery on a tv monitor. It was quick and even though my husband was not very happy immediately after, his memory of the procedure is fading quickly and hes ecstatic that his vision is basically perfect three days later.brbrHe did complain that he didnt meet the doctor until the day of the surgery and he felt as though he was scolded a bit during the procedure. Upon completion of the treatment, he was shuffled right out the door, no time to decompress and no one to ask questions to on the way out. brbrThis is a kind of get-in-get-out place that seems to have a huge disconnect between the front and back offices. I think they still deserve four stars, but for my surgery I will be looking for a smaller, more compassionate office.

Charlize T. Via Yelp

13 years ago

After a bad experience at another clinic almost shut me off of LASIK, I have to say that I love this place. My LASIK surgery was one of the best things Ive ever done for myself, and it was also a great experience thanks to Dr. Mann and his staff.brbrFirst, I thought Id never have the guts for LASIK because I pass out every time I need to have blood drawn. Actually, sometimes I pass out while the nurse is prepping me to have blood drawn, even before a needle touches me! Its a very embarrassing situation that Ive had to live with my entire life so to actually volunteer to have a procedure done to me was a big deal. brbrSo how did I survive LASIK and why am I so happy?brbrThe staff:brWow, the staff here is amazing. From the moment you schedule your first appointment, to all the follow up appointments you have, everyone here is consistently giving customers their 100% best. Theyre kind, understanding, cheerful, and caring. Theyre also clearly very happy to be working here which gives the place a good vibe the moment you step inside the office. I also met Dr. Mann the day of my procedure and he is probably one of the coolest doctors around. (Good vibes do spread down from the top). brbrDecor:brThe waiting room has a lot of good light and is pretty spacious, which is good since a ton of patients come through here. Its not uber fancy but its clean and well-kept, and theres plenty of magazines and water, and even snacks sometimes. You wont be sitting long though, theyre on schedule here. brbrProcedure:brFirst, I love how hygienic they are here. Regardless if its your first appointment or your 4th, they always consistently wipe down any surfaces your face will touch with an alcohol pad. They also made me feel comfortable during each appointment, patiently answered any questions and even educated me on my eyes, so I was not concerned about the LASIK procedure during any of the initial appointments. brbrThe day of the procedure I started to feel a little nervous (the same feelings I get when Im about to give blood which also includes dizziness, shortness of breath etc..) they gave me a valium, and it worked like a charm. I relaxed immediately. Theres also multiple staff members and doctors, as well as Dr. Mann, which all stand around you while your having it done (youre not alone in a dark room like in the scary movies) and hearing them talk to each other was the last touch I needed to put me at ease. The procedure was painless and quick, actually the procedure was so quick that I didnt even have time to process that I just had LASIK surgery. The surgery was over and I thought there was more to do. lol (The only thing I felt was a slight pressure on my eyes which lasted 2 seconds per eye, so if you close your eyes and touch them with your finger, thats what it feels like).brbrAfter that I went home and slept for the rest of the day. One of the best sleeps ever too. I woke up, drank some water and went back to sleep without testing my vision. But the next morning, wow, it was like night and day. I had perfect vision, what a surreal experience. brbrI did need to use a lot of drops during the first week of recovery but its been a while now and my eyes are perfect. Its like I was born with perfect eyes just like everyone else who has perfect eyes. To this day I have 20/15 vision and the best part is that I no longer have to waste time and money buying contacts, solutions, waiting in line etc.. plus putting contacts on, taking them off, having red, burning eyes, or dealing with glasses, cleaning them, fixing them etc.. such a hassle. My life is SO much better now, that LASIK was more than worth every penny.brbrThanks to Dr. Mann I had a LASIK procedure at a much more affordable cost than other centers, and returning for follow up appointments was always nice because the staff is so gracious. brbrOverall: This was a wonderful experience and one of the best things Ive ever done for myself.brbr** Note: I had a bad experience at Dr. Dells laser center and I ended up not having my procedure there because the staff was SO rude and careless. Not to mention I had to ask them to wipe the surfaces of the machines which were filthy and they didnt even have any alcohol pads! I used a kleenex from my purse and the surface was covered in make-up and someone elses skin oils. Gross! They are also a lot more expensive too, so I said goodbye. (I almost quit having LASIK done at all until fellow yelp reviewers as well as a real life friend recommended Dr. Mann with raving results, Im very grateful for having taken their advice to give Dr. Mann a try.)

Carrie S. Via Yelp

14 years ago

This place is amazing! After telling me I should get Lasik for about a year, my boyfriend finally convinced me to just go for it. So he took me to Mann Eye, the same place he got Lasik at several years ago (but their Houston office.) He said they were the best...and they really are. I had no unusual complications (typical dry eye for a few weeks after, and some burning about an hour after surgery...not fun but I made it through!) and the staff was super super nice. I was absolutely terrified the day of my surgery, and the staff and doctor were very sweet, politely answered all my questions and concerns and reassured me that it was a safe and quick procedure. The doctor talked me through the whole surgery, itself, too.brbrLove this place! If youre considering getting Lasik, DO IT AND DO IT AT MANN EYE!!!!!!! It has changed my life and these people are pro and super friendly!!!!brbrHad a misunderstanding with the people in the billing department in Houston...they drafted a payment from my account without my signature on paper or my permission on that date, I overdrafted and got pretty effing pissed. BUT all in all I would still highly highly recommend this place to anyone. GET LASIK HERE!! JUST DO IT!!