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Markus H.
Via
Yelp
8 years ago
I have to say that I'm disappointed with the results of my wife's Lasik surgery, especially when you consider the cost.<br><br>She had her Lasik surgery done 3 1/2 years ago and started experiencing problems with her vision around a year ago (had a baby, so just didn't have the opportunity to get another exam done). We recently visited our optometrist and it turns out she now needs glasses again.<br><br>I myself had Lasik done 10 years ago (not from Mann Eye) and my vision has remained perfect, and I paid about half the cost of what Mann Eye charges. I called Mann Eye to see what they could do and we'd be looking at paying another $1,500 per eye for a refinement.<br><br>I expected we'd have to pay a fee for a "refinement" but that's completely crazy for what amounts to a few hours worth of work.<br><br>UPDATE: I upgraded this to 2 stars because a representative from Mann Eye reached out to me (almost immediately) to address some of my concerns. I definitely appreciate the fast response and they are willing to work with me on the costs as well as doing a free eye exam to re-diagnose my wife. I will update again when there's progress.<br><br>UPDATE: True to their word, Mann Eye took good care of us and offered us a great discount for a corrective procedure. They explained thoroughly why my wife's eyesite had degraded and I feel that we are partially to blame because we didn't act sooner when the problems first surfaced. Whatever the case, I'm pleased with the follow-up and that they were able to work something out with us.
Mary M.
Via
Yelp
8 years ago
I had a great experience at Mann Eye Institute. The whole staff is friendly and nice. Dr. Luke Barker did my Lasik surgery and he was wonderful. He was calming, professional, and friendly. I thought I would be much more nervous, but it goes very fast and quick and I felt like a valued customer the whole time. I really appreciate the way they treated met! I recommend this place to anyone for your eye care needs.
Arthur Levine
Via
Google Business Profile
8 years ago
Great Experience! Great Service.
Joey Martinez
Via
Google Business Profile
8 years ago
A extremely wonderfully experience!! Everyone from the front desk to the doctors were very nice. They took time to acknowledge my son who was a bit restless while waiting. The procedure was quick and I even got a follow up call from Dr. Mann himself! I can't say enough good things about Mann Eye! If your looking around for LASIK look no further this is the place to go. Seeing 20/20 the first day after surgery.
Janet Evans
Via
Google Business Profile
8 years ago
Awesome crew a t the Begin Creek office.
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2600 Via Fortuna, Suite 400
Austin, TX 78746
OR