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Teddy L.
Via
Yelp
3 years ago
I have never written a review for a company before and needed my daughter's help setting up this account but found it absolutely necessary to let people know how incredible I found Dr. Tremblay and Mann Eye Institute to be. From the moment I came in at my initial visit being greeted by 3 lovely receptionists at the front desk (Regina helped me with the check in stand as she saw I was struggling as a 65+ year old man!) I was then taken to testing by a kind woman named Rebecca who was knowledgeable and patient with me, as I am hard of hearing. The testing is efficient and in depth, but Rebecca answered all of the questions I had and when she may not have had an answer, she directed me to ask the doctor, who I was able to meet that day. I was then sat to dilate for about 20 minutes (I was told about how long the wait would be by Rebecca, I was also offered water while I waited). I was then called into a different room by a kind woman named Anne (who shares a name with my wife, which we laughed about the proper spelling of). Then entered Dr. Tremblay, who was one of the most kind and personable doctors I have ever had the pleasure of meeting. I was surprised to know he would be the doctor performing my cataract surgery because I am not used to such bedside manner when talking with a surgeon. We joked about golf and discussed fishing for about 5 minutes as Anne deliberately took notes on my exam to the side and quietly laughed at our cheesy "dad jokes" in a professional fashion. I met with Courtney, my counselor, who was thorough with pricing and understanding of my prior arrangements and needing to schedule my surgery testing and surgery dates a few weeks apart. Courtney was also available when I needed to reschedule my pre surgery testing at a short notice via email. I could go on longer about my incredible experience with this company but I will not. My final note is this: this was my first eye surgery, I was nervous and hesitant to move forward with even the initial visit but upon leaving that visit I could not be more excited to proceed with surgery day. And I am glad I did. I am 20/20 today and see things I haven't seen without glasses in decades. Thank you to Dr. Tremblay and team for all you do. My life has been forever changed.
Marta Williams (MartaTX)
Via
Google Business Profile
3 years ago
Best eye clinic in Austin. Wonderful customer service, great team of doctors and technicians. Honest evaluations that dont try and sell you services/products you dont need
Jackie James
Via
Google Business Profile
3 years ago
This was my 2nd visit with the staff and Dr. Beavers at Mann Eye. The whole team was pleasant and professional. The office staff was organized and efficient. And Alyssa, Alexandra and Dr. Beavers kept me informed throughout the process. I felt like I had a very thorough eye exam and was in and out in less than an hour.
Dick Colley
Via
Google Business Profile
3 years ago
Larry Wolfer
Via
Google Business Profile
3 years ago
My experience has been great and my wife will be doing her surgery there as well. Wish I had done it sooner! The procedure took all of 5 minutes and the staff makes you feel very relaxed and confident.
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4314 W. Braker Lane Suite 215
Austin, TX 78759
OR