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Irene Greene Murphy
Via
Google Business Profile
10 months ago
I have been struggling with Keratoconous for over 30 years. I recently had cateract surgery and needed to be refitted with new lens post surgery. Dr Acord was amazing,. Her knowledge and expertise were overwelmingly gratifying and appreciated. Her Dr/patient rapport is exceptional. She listens to her patients. She was very respectful and engaging and honoring my many years of expertise with dealing with my eye issues. I am so grateful to her. It has been a 4 month recovery from cateract surgery due to the need to be refitted with sceleral lens. I was unable to drive for those months which caused much frustration. As my grandson said to us.."Did you hear the great news?/...Nana can drive again!!"With Gratitude I can drive and have the best vison I have had since my 20's..Much Thanks to you Dr Noell Acord OD FAAO..
Steve Mortimer
Via
Google Business Profile
10 months ago
1. I received conflicting instructions regarding the eye drops associated with my cataract surgery. The Rx instructions say "starting AFTER surgery instill 1 drop 3x daily...". The instructions I received from ME Eye a few weeks earlier say to do "3 drops the day BEFORE surgery, and one drop the morning of".2. After surgery I was given a paper asking me to "Please participate in our Patient Satisfaction Survey!" However, upon entering the web address, I got the message "Not accepting additional responses at this time".3. I tried to email you, but apparently you don't provide an email option??? So I had to spend more time trying to find a way to provide feedback. Do you truly want it, given that you make it pretty hard?4. All of the staff involved with my surgery were awesome: knowledgeable, friendly, caring, patient, funny, professional. They gave me a great sense of comfort that I was in good hands.5. Hannah Calvelli did my next day follow-up, and she, as usual, was awesome... a real gem and someone I hope will be my eye doctor for many years.
JoiousJoyce Melodi
Via
Google Business Profile
10 months ago
Maine Eye Center was very helpful! They were very thorough in their examination, and I was treated with kindness and respect the whole time. Thank you.
Lloyd Pomber
Via
Google Business Profile
10 months ago
Dr. Libby and his staff were the best in every aspect of my laser surgery. They have my 100 percent approval. It is a pleasure to know that they are the best at what they do.
Jennifer Callanan
Via
Google Business Profile
10 months ago
Ok, everyone was welcoming and friendly except Dr. Jeffrey Berman, drove an hour so my 7 yo can see him (we were referred by our local Optometric for a follow up) and the second he walked into the room it was extremely uncomfortable. He acted like we were an inconvenience to him, didnt bother to review the chart prior to walking in so hes asking me questions and reading the chart while I was thereHorrible bedside manner; I would never go again.I received a rate your visit text and I didI am yet to hear back from anyone about it which is why I am now writing a review since no one cared enough to follow up with me.6/3/24 EDIT TO ADD:Received a call from Dr Berman regarding my review. He apologized and felt really bad about how my visit had gone. I appreciate the call and acknowledge that making this was wasnt easy. That being said, I am updating my ratings from 2 stars to 4.