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Adam Scudder
Via
Google Business Profile
6 years ago
Great service and amazing people.
Jewel Meneese
Via
Google Business Profile
6 years ago
Rivergate Parkway location. My visit was great with staff and Dr. Naddad. Prior to my appointment, regarding my drs referral I was originally speaking with Jennifer, who was very nice and helpful and trying to help me resolve the problem. While on hold for Jennifer to check additional information regarding my referral, Lee Ann, I guess called herself taking over. She was very very rude telling me what the procedures are and etc., and just continued taking down to me. I told her I did not have to tolerate her rudeness...this was not my first visit there and If procedures have changed, then I should have been informed prior to the date of our appointments. I hung up, called back and continued my original conversation with Jennifer to resolve my problem. My husband was also scheduled, Loden could have lost 2 patients had it not been for Jennifer that day because I refuse to be talked to as Lee Ann was doing.
Nicole Cotten
Via
Google Business Profile
6 years ago
Great office, great location and wonderful doctors. I wouldnt go anywhere else.
Gilbert Harrison II
Via
Google Business Profile
6 years ago
Truly happy to have had my LASIK surgery done here. We ran into some bumps in the beginning, but Jessie helped work then all out and I got my procedure done at the Green Hills location. 24 hrs after surgery Im already seeing 20/20! Its only going to get better. If you ever thought about doing it, the consolation is absolutely free and the team will help you. Thank you Dr. Loden!
Robby Stone
Via
Google Business Profile
6 years ago
I knew LASIK would be a major change to my quality of life, but I had no idea how large an impact it would have. Going from -5.75 and -6 eyesight to 20/20 in a matter of seconds is a bizarrely wonderful experience! The team at Loden were extremely informative and professional. Each consultation made me feel like I was being fully heard and cared for, and the staff was patient to answer any questions I had. Dr. Doherty completed my surgery in a somewhat unbelievably efficient time frame and made sure I was comfortable and calm throughout the procedure. With a day of rest, I woke the following day to nearly perfect vision. Each followup visit with the doctors to ensure the surgery had been successful went smoothly, and the staff continued to treat me with the utmost care. Dr. They were clear in their explanation of the healing process and proper care while also being realistic and honest about normal and abnormal side effects that can occur. I experienced some halo effect and decreased night vision which have now returned to normal, but they werent concerning since the doctors had informed me those things might occur. I HIGHLY recommend Loden and the wonderful work theyre doing!
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