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Yolanda Lucio
Via
Google Business Profile
1 month ago
Patricia Boen
Via
Google Business Profile
2 months ago
PAIN-FREE Eye Injections!Dr. Sanjeeb Bhandari at Gulf Coast Eye Institute / Valley Retina Institute, P.A. is absolutely exceptional.My first eye injection appointment was in McAllen, and I was extremely nervous since it was my first time. Dr. Bhandari was wonderfulhe took the time to help me relax and reassured me throughout the process. To my genuine surprise, I truly did not feel anything. When he said, Thats it, I actually asked him if he was kidding because I could not believe it was already done.My second appointment was just two days ago at the Weslaco location, and of course I chose Dr. Bhandari again. After my first experience, I would not trust anyone else. This second injection was exactly the samecompletely pain-free.The staff at both locations were also very friendly, professional, and pleasant to interact with. From start to finish, both visits were excellent experiences.I highly recommend Dr. Sanjeeb Bhandari and his team.I did have to wait quite a while, as the office was very backed up. Did that upset me? Absolutely not.From my first visit, I learned that when it is your turn, Dr. Bhandari takes whatever time is necessary to ensure you feel comfortable and that all of your questions are fully answered. I greatly prefer that approach over being rushed in and out like cattle.We are individuals, each with different needs, and I truly believe the doctors at Gulf Coast Eye Institute genuinely care about their patients and take the time each person deserves. For that reason, I believe patience is important when appointments run behind.The doctors must be completely exhausted by the end of the day with the number of patients they see, yet the quality of care never feels compromised.If you would like, I can now combine this seamlessly with your earlier review into one final version ready to post.
Maria Luna
Via
Google Business Profile
2 months ago
Nice and friendly
Raul Gonzales
Via
Google Business Profile
2 months ago
Very professional and knowledgeable staff. Made feel comfortable and answered all my questions. Definitely going back and recommending to everyone i know.
Joao Paulo & Erika Lira Sro & Sra Lira
Via
Google Business Profile
2 months ago
I scheduled this appointment for one very specific reason: I already had a valid prescription and wanted low-dose atropine. Before booking and again before the visit, I was explicitly told that Dr. Raffell would prescribe low-dose atropine.When scheduling, they asked about insurance. I clearly stated I was self-pay with no insurance and was told the consult would cost $200, which I paid in full at the time of the appointment.On the day of the visit, the wait time exceeded 2.5 hours.Instead of low-dose atropine, I was prescribed VIZZ (aceclidine ophthalmic solution) 1.44%, which is not low-dose atropine and not what I came in for.To make matters worse, about a month later I received an additional bill for $425.83, despite having been told the visit was $200 self-pay and having paid that amount at the appointment.Between the long wait time, the mismatch between what was promised and what was prescribed, and the unexpected billing afterward, this was not a good experience.Good luck if you decide to give it a try.