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Lauren Flowers
Via
Google Business Profile
- Columbia
2 months ago
I cannot say enough about the level of care and customer service that I have received from Dr. Goel and his amazing staff! I had my lens replacement done last week and I couldnt be more happy. The initial visit and subsequent follow up was timely and incredibly helpful. The staff was entirely accommodating as I was a bit nervous and asked for an additional follow up and reevaluation to make sure that the prescription and measurements were accurate. They never flinched! They simply called and reassured me and told me to come in and made me feel entirely at ease!Everyone was preemptive and making sure that I had everything I needed in a timely manner and that I was aware of pre-surgical consultation and any other evaluation that might be necessary. I never had to ask as they were already giving information and being thorough and transparent.On the day of my procedure, everyone was upbeat and kind and reassuring at all times. They made me laugh and ensured that I was comfortable.Anesthesia was amazing! Chefs kiss! I never felt any discomfort nor was I anxious at any time.Dr. Goel was professional, efficient, and incredibly kind. He has an amazing bedside manner and I enjoyed talking with him. He called me directly before the procedure and the night after my procedure to make sure that I was comfortable and that everything was OK.I went back to the surgical center the following day for a check up and that too was easy and efficient.I am so excited to have had the procedure done and to no longer need glasses. That being said, there is still a lot of muscle memory that needs to fade away as I keep reaching for glasses even though I dont need them! I look forward to continuing my healing process and being more comfortable with my new visionI highly recommend Dr. Goel and his wonderful staff. From my initial phone call and conversation with Lisa to my follow-ups with Samantha to my interactions with Dr. Goel and all of the fantastic people at both Towson and Columbiaamazing skill and servicethank you!!
Jacob Nasiadka
Via
Google Business Profile
- Towson
2 months ago
NATE ROLF
Via
Google Business Profile
- Dr. Sonny Goel
2 months ago
From the registration staff all the way to the OR staff, they were all very professional, friendly, attentive and very engaged with your care Impressive.
Michael Boone
Via
Google Business Profile
- Dr. Sonny Goel
2 months ago
Dr. Goel and the staff are amazing. Everyone within the office from the original consultation to the actual procedure were great!!! The procedure itself was painless and quick. This was an amazing experience. I am returning in a few weeks to have the procedure performed on my other eye. I highly recommend Dr Goel and his team.
Rich S
Via
Google Business Profile
- Dr. Sonny Goel
2 months ago
Excellent staff and Dr Goel is awesome! Very thorough consult (most thorough 2hr exam I've ever had), everyone answers all questions, and I had NO pain or side effects (because I followed the post-op directions and drops, drops, drops!!!) Even went in for an enhancement after 6 months- super fast and easy!I went from wearing glasses for over 40 yrs (Rx was -9.0 with astigmatism in each eye), highly sensitive to dust/debris (could NOT do contacts), terrified of anything in or near my eyes (or surgery), to 20/20 for distance in both eyes (just cheap readers for up close now).Actual procedure (regular Lasik) only took 10mins tops. No pain, irritation, dry eyes- nothing! Surgery was amazing- far better than I could have expected!Main thing is to follow your post-op instructions!!! (face shield at night, waterproof goggles for shower/washing face, sunglasses- even indoors, be VERY diligent and regular with your drops- especially the first 2-4 weeks (and regular drops the next few months), and do NOT rub your eyes!). Stick with that and you'll have success and no problems- Dr Goel does fantastic work!!!Would highly recommend anyone considering eye surgery to Dr Goel!
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