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Carolina G.
Via
Google Business Profile
2 years ago
Dr. Pennachio is great but be aware that his staff is not. Receptionists, doctor assistants, and billing department, all of them were rude and seem not to have patience to work with customer service. Also, made me over pay for my appointment before I left even though I told I was supposed to pay only 20%. The insurance did pay the 80% and now I need a refund. Needs improvement.Update: I received a call from the office in regards of my concerns. Sharon was very attentive, helped me with my questions related to my eye issue, and processed my refund. This is a great example of customer service.
Eric Veale
Via
Google Business Profile
2 years ago
Jodie De Leon
Via
Google Business Profile
2 years ago
Alex Bruno
Via
Google Business Profile
2 years ago
Kind, friendly, professional. Ive been going there for 12+ years and Dr. Pennachio and his team have always been great.
Diana Coletta
Via
Google Business Profile
2 years ago
Everyone was great and I was very happy I choose them
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