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Pat Flynn
Via
Healthgrades
4 years ago
My actual meeting/visit with Macie Finkelstein was great.HOWEVER, I was not told beforehand that her office had moved. Fortunately, my husband thought hed read something about that. So on Monday, I called Laser Vision but couldnt reach a person, and no one called me back. I also left a message at the help website noted on the phone recording, and no one responded to that message either! ... even though the phone message suggested youd get a quick response from the email.I called back again on Tuesday AM and selected Make an Appointment and left my phone on for about 20 minutes until a human being actually answered. She confirmed my appointment and the location. If my husband hadnt commented on the possible relocation, I would have gone to the Beacon St. address and totally missed my appointment. I understand there are staffing shortages...but this was NOT a good way to treat patients.
Healthgrades User
Via
Healthgrades
4 years ago
Very efficient and on time. Dr Finkelstein is very personable and professional. I highly recommend her services
Healthgrades User
Via
Healthgrades
4 years ago
New space. More efficient. Thorough, personalized examination
Don
Via
Healthgrades
4 years ago
I have visited Dr. Finkelstein for many years and always had wonderful experiences to visit her for my dry eye problems. I will highly recommend her to my friends.
Healthgrades User
Via
Healthgrades
9 years ago
I saw Dr. Finkelstein on referral from my internist. I was having trouble with dry eyes, especially at night. She examined me and found the problem quickly, explained it and did an in office procedure that gave me relief immediately (tear duct plugs) She was one of the nicest Doctors I have seen, and explained what was going on very clearly and put me at ease.
