Kiara(I think thats how you spell it) and Stephanie were very polite and thorough with explaining everything on what to expect with my visit and what is going to need to be paid. However I felt rushed by the dr and opt techs wasnt really explained much about what was going on and I didnt know the terminology to ask questions . Dr seemed to be offended that I didnt want to get dilated, and check my retina. I didnt deem it to be necessary being that I had it done a few years prior. Glasses selection is good