Everyone is both professional and nice. I was diagnosed with severe dry eye, I was impressed with the information provided about dry eye syndrome, from diagnosis to treatment. All the staff provided guidance at each step in the analysis process. Dr. Hansen is very intelligent and personable. I feel well taken care of, and treated with respect. You feel part of a curative team. The plan, including prescriptions, has made significant improvement in healing my eyes. I can have a light on for reading without experiencing pain!